216,195+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 216,195 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

216,195 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,768 reviews

4.9
Healthy Paws

11,046 reviews

4.9
Fetch

5,363 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,917 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified September 09, 2021

Extremely difficult to get through to customer service...never called me back.

I signed up for an insurance plan online and called the following day because I had some coverage questions. I was on hold and left my number for a call back as instructed. because the message said they have high call volume. I never got a call back. The next day I emailed them to ask for a call and still haven't heard back. I also sat on hold for 45 minutes the following day and never got through. This is not making me feel like this company will be very supportive if I actually need a claim in the future.

Insurer: ASPCA

By: G. Jones

Verified September 09, 2021

Haven't actually used the insurance yet…

Haven't actually used the insurance yet but I am starting with my puppy of eight weeks in a couple weeks and expecting a great experience 🙂

Insurer: ASPCA

By: Richard Tugman

Verified September 09, 2021

Extremely Slow Processing

Unfortunately, ASPCA is extremely slow at processing claims. I have waited over two months for one to finally go through and they are not able to provide me information in a timely manner

Insurer: ASPCA

By: Adriana Castillo

September 09, 2021

Incredibly reliable insurance

Incredibly reliable insurance. Very easy to file claims. C/S has been very friendly and informative when I’ve called. My pet had 2 TPLO surgeries and then needed hardware removed a year later because of rejection. Thank God we had insurance! Definitely will use Healthy Paws for every pet into the future!

Insurer: Healthy Paws

By: Amy Natale-McConnell

Verified September 09, 2021

Great customer service!

Great customer service!

Insurer: ASPCA

By: Danielle Torres

Verified September 09, 2021

Glad I decided to enroll!

Very prompt!

Insurer: Trupanion Canada

By:

Useful
Verified September 09, 2021

Very friendly helpful and knowledgeable.

Very friendly, helpful and knowledgeable. Seems like they genuinely care about your pets!

Insurer: Trupanion Canada

By:

Useful
Verified September 09, 2021

No problems

The only glitch I have had is the Vet's office not submitting the claim. Once submitted, I always have prompt service and what qualifies is paid out quickly. I am happy with Trupanion.

Insurer: Trupanion Canada

By:

Useful
Verified September 09, 2021

Review

The Customer Service Rep that helped me enroll was excellent

Insurer: Trupanion Canada

By:

Useful
Verified September 09, 2021

Satisfied

That’s how likely I am to recommend you to someone else, which I already have.

Insurer: Trupanion Canada

By:

Useful

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