216,195+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,195 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy Affordable, we love Sonnet Insurance
Easy, Affordable, we love Sonnet
Insurer: Sonnet
By: Penny
Quick reimbursement!
I got a new puppy a few weeks ago, and set up insurance shortly after. I set up her new puppy visit to the vet, and downloaded the Pets Best app on my phone. I uploaded the vet bill the day of my vet visit, was notified of the reimbursement amount within 2 business days and the funds were back in my account within another 2 days! Very happy with the service!
Insurer: Pets Best
By: Susan S
Great customer service!!
When you have a concern, the reps are very fast and courteous. They take care of the issues very quickly
Insurer: Trupanion
By: Kimberly
Pets Best is great
Pets Best is great! Easy to send in invoices and they paid within a month. Really glad we insurance for our dogs!
Insurer: Pets Best
By: Lynn Sucher
Great insurance for a rainy day! Your pet needs it
I have had the insurance for both of my cats for the past 2 years and I will confidently say the decision was one of the best decisions I made. My cats were both 5 and 6 when I got the insurance coverage and they didn't have any previous history of diseases. They were all rescued and not any specific breed so no genetic issues I know of. The process was easy from the beginning with all the documents submission done via the app. I got this insurance to prepare for any disastrous incidents. I didn't want to make any decision based on my financial availability if anything happen to my cats. And the monthly fee for both cats weren't too bad (initially $27 per month for both and now $33) This decision paid off. Last year, somi got an aspirational pneumonia and I had to take her to an emergency clinic. At that moment, having the insurance allowed me not worrying about the emergency bills that might cost an arm and a leg. And when I got the bill, the healthy paw was so quick to process the claim and most of treatment was covered and lifted a great deal of my financial burden. Since then, I am recommending the healthy paw insurance for everyone. I know that there are many pet insurance company with so many different coverage ( preventive care cover or dental cover) and when it comes to the claim, they never meet the expectation and give a hard time for the pet owners. I had a couple of friends also who experience the similar situations. And hearing that insurance horror stories and knowing how easy it was for me to claim for my case, I highly recommend the healthy paw insurance. The pet insurance would not save your dimes and pennies in your routine veterinary visits, but it will come and save you when your pet is in severe condition like it did with mine.
Insurer: Healthy Paws
By: Hajung Roh
Very pleased with the rates and…
Very pleased with the rates and customer service.
Insurer: Sonnet
By: Laura-Lee MacNaughton
Deplorable bait-and-switch tactics; not to be trusted.
Employs bait-and-switch tactics, using predatory pricing to lure new customers in, hiking rates after the first year. My premiums increased by 63% after the 12th month, despite having made no changes to the property or insurance policy. When I inquired about the extraordinary increase, I was simply told that rates change over time. There is no world in which a 63% year-over-year increase is a reasonable hike or one based in actual risk assessment. You will be lured in by a low rate and excellent initial customer service--the fellow I chatted with was very good at his job. Watch for your auto-renewal notice and the rate hike after 1 year. The one good thing I will say about Sonnet: they make it simple to cancel your insurance--you can do so online.
Insurer: Sonnet
By: Jonathan T