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Extremely poor reimbursement turn…
Extremely poor reimbursement turn around time. Claim approved on 6/27. Check supposedly mailed on 7/18. As of 7/28, still do not have check. Was told nothing could be done until 8/15 when another check would be issued if I had not received the previously sent check. Representative could not even tell me from where the check had been mailed. Would change companies but now my dog has a pre-existing condition that would not be covered by a new company. Very disappointed in this company and would not recommend. Update: as of today 8/4/2022..still no reimbursement check and no response from company to my review. Extremely disappointed. Update: As of today 8/8/2022, still no check. Update: As of yesterday 8/9/2022, still no check. Update: Ad of today 8/17/2022, still no check. I would not recommend this pet insurance company to anyone. Extremely poor customer service. Update: As of today, 9/1/2022; still no check.
Insurer: Fetch
By: Shay Stevens
Best insurance!
Our sweet goldendoodle just recovered from a major abdominal surgery. Without Healthy Paws, we could not have provided her with the care she needed. Healthy Paws paid 90% of our claim. We were so relieved. With a daughter in college, this was a blessing. The claim process is super easy and I love the app! Healthy Paws gives us peace of mind when making medical decisions for our sweet girl. I highly recommend this insurance!! It’s very affordable!
Insurer: Healthy Paws
By: Melanie Boss
I gave a 4 stars because few years ago
I gave a 4 stars because few years ago, my claim was ignored. The doctor sent two letters and the vet manager called and also sent letters to your office; about a claim for an altersound. NO RESPONSE AT ALL!!!! Very disappointed
Insurer: ASPCA
By: Helen Wong
Trupanion. You owe it to you and your pet.
When I purchased my puppy from a breeder, they required us to have pet insurance in order to purchase. I just figured that I would cancel it once we obtained ownership. Long story short, we did not cancel and boy, am I glad that we did not. Trupanion has been there for us every step of the way. When you call and talk with someone at Trupanion, they have a general concern for your pet and empathy for what you may be going through. They process claims in a timely and efficient manner. I have never had to wait more than a couple of days to have a claimed processed. I would recommend Trupanion to anyone who is seeking a reputable pet insurance provider.
Insurer: Trupanion
By: Shon
TOTAL RIP-OFF !!! DELAY then DENY claims
TOTAL RIP-OFF -- they DELAY, STALL, then simply DENY all valid claims -- Total run around, STALLING, ignoring correspondence, requesting more information, completely unresponsive, do not take phone calls ("sorry we're trying to hire more "Embracers" please be patient") only to deny claims due to late processing.
Insurer: Embrace
By: Robert Dodson
Don't Recommend
Nationwide will find any reason to deny your claim and state your dog has a pre-existing condition. They denied my claim for a puppy I just adopted stating it was a pre-existing condition. I just got the dog! It's impossible.
Insurer: Nationwide
By: Josephine
I am very pleased with your offerings
I am very pleased with your health insurance program for my fur baby. I looked at many programs, and yours was in the top three. It was easy to sign up, the premiums are reasonable, and you keep me well informed.
Insurer: ASPCA
By: Elizabeth Hathcoat
Serena was the best!!!!!:)))♥️🙏🥰and…
Serena was the best!!!!!:)))♥️🙏🥰and so were others that helped me to waive the 2 weeks for emergency care b/c I had current dog ins!:) tytyty!:) what a difference it makes when you have wonderful informed people who seem to love what they do!:))) Have a great day! And ty again!!! I’m on the phone a lot sooo Ik what good customer service is! And these people are an asset to your company!:)♥️🙏🥰Kimberly TRipputi ♥️
Insurer: ManyPets
By: Kimberly Tripputi
Service was kind and helpful
Service was kind and helpful. Overall very friendly and really ready to help
Insurer: ASPCA
By: Mackenzie Mace
They never cover anything for my dog…
They never cover anything for my dog and also took more then 3 months to decline claims!!!
Insurer: ASPCA
By: Yicell