209,784+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,784 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The process is clear and swift
The process is clear and swift. Very nice.
Insurer: MetLife
By: VM
They did not cover expenses I thought…
They did not cover expenses I thought they would.
Insurer: Spot
By: Sandra Ledbetter
Fetch paid for my dog's spay surgery
I'm happy that Fetch paid for my dog's spay as well as some other items. However, Fetch denied payment for the double hernia repair surgery performed at the same time, because she was born with the hernias and they said it was a pre-existing condition. That's out of anyone's control, and the surgery was medically necessary, not a choice. I feel Fetch should have paid for the surgery because the hernias were growing and visible and they had to be repaired.
Insurer: Fetch
By: Diana Poole
Fast and easy process filling Claims
Fast, easy process in filling out claim and uploading documents. Fast turnaround time receiving reimbursement. Love this pet insurance.
Insurer: MetLife
By: Michelle F
GREAT service with some room for improvement!
We’ve had our policy for 2 months and overall the service has been great! The only issue I’ve had so far, which was taken care of, is that one of my claims was processed through the automated system and deemed as a pre existing condition. Since my pup has had insurance since the day we brought her home, this was impossible. A simple call to customer service and my claim was pushed back in and approved within 24 hours and we were reimbursed successfully after only another 1-2 days! This is impeccable service in my opinion. I would recommend revamping the automated processing system to avoid this mistake in the future as some pet owners may not know to call about this issue which could result in a negative experience and loss of customer! Also, every CSA I’ve spoken to has been wonderful! Glad we switched away from Pets Best!
Insurer: MetLife
By: Athena & Zara
I pay out way more than I ever use
I pay out way more than I ever use. I wish they had prescription drug coverage and pay for more vaccines.
Insurer: Spot
By: Karen Clements
Talking with the staff was very…
Talking with the staff was very pleasant but I’m still waiting on the results of the information I sent in
Insurer: Spot
By: Irma Devich
Still waiting for reply from you on a…
Still waiting for reply from you on a claim we sent in on 11/19/2025.
Insurer: Pets Best
By: Ray Andrasak
I couldn’t be happier with this pet…
I couldn’t be happier with this pet insurance. I’ve had several others and had to wait forever for claims to be paid, but Fego is great! We’ve had issues with our daschund for the last six months and it has saved us so much money. Very happy to recommend this to everyone I talked to!
Insurer: Figo
By: ILENE M LARUE
It's great and has all of the important…
It's great and has all of the important info I need to cover for things such as accidents and that's about it and will be doing more research of it along with other pet insurance to find the perfect fit for my dog's needs.
Insurer: Nationwide
By: Myra