209,784+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,784 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The agent I spoke with was patient and…
The agent I spoke with was patient and helpful in assisting me with purchasing the coverage I wanted. There was a glitch in putting in the expiration date of my credit card for payment using my Iphone but he was able to transfer the transaction to the computer with success in making the purchase.
Insurer: Nationwide
By: customer
QUICK REPONSE AND FEEL SAFE WORKING…
QUICK REPONSE AND FEEL SAFE WORKING WITH METLIFE
Insurer: MetLife
By: LINDA
Excellent App and Service!
Very easy to use app for filing/tracking claims and very fast response. Thank you!
Insurer: Embrace
By: Barry Ortner
I have used two other pet insurance and Pumkin is the BEST
I have used two other pet insurance companies over the past 25 years and Pumpkin is by far the best. The customer service is excellent and very caring and they pay you back in most cases in less than a week.
Insurer: Pumpkin
By: Joanne Bivona
The ease of using the portal to file a…
The ease of using the portal to file a claim and upload necessary documentation. The timeliness of the reimbursement was excellent unlike some companies where one has to wait 7-14 business days for reimbursement.
Insurer: MetLife
By: Carmen Mackey
So great!!!!
Before MetLife Pet Insurance I had another insurance. I have to say I have had nothing but the best experience with MetLife. The customer service people are extremely helpful and so very nice and the app is so extremely easy to use. I have recommended some of my colleagues to switch their pet insurance to MetLife. Thank you so much for being so great!
Insurer: MetLife
By: Lina Dworak
The customer service was great
The customer service was great! The agent was able to answer all of my questions, and was very helpful. Only issue was sorting through information on the website when it came to insuring multiple pets and making comparisons. I only just enrolled, so I cannot speak to the insurance plan and if I needed to use it yet.
Insurer: Nationwide
By: Erin
Healthy Paws is Unethical
They cancelled my policy bc my puppy was sick, then blamed the cancellation on me “missing payment”. Ive written back to Healthy Paws explaining to them thats simply false and negligent on their part. I could care less they dropped me but lying on a cancellation policy is slander. Buyers beware stay away from these crooks 👆👆👆.
Insurer: Healthy Paws
By: Thomas Sabbio
Fast and efficient!
We've always had a good experience with MetLife. Using the app makes it very easy to submit a claim and reimbursement usually comes within a week or two at the most.
Insurer: MetLife
By: Kathleen E.
Thank You for Helping Us Care for Alfa
Dear Pets Best Team, I wanted to express my sincere appreciation for your support throughout Alfa’s illness and after his passing. All eligible claims were ultimately honored according to the policy. Although some of them took a little longer to process, I understand that you must complete your due diligence and review before issuing payment. During such a painful and unexpected time, it was a relief to know his care was covered. Thank you for your help, your compassion, and the peace of mind you provided during Alfa’s final days. Warm regards, Marisela Canache