154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

234,973 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,305 reviews

4.9
Healthy Paws

10,736 reviews

4.9
Fetch

27,409 reviews

4.9
Trupanion

62,914 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified December 05, 2025

Horrible

Horrible. They didn’t inform me I was gonna be charged $148 to start my labdoodle insurance until I checked my bank account. It was a HASSLE to cancel it. Never 👎🏽

Insurer: Nationwide

By: Courtney H.

Verified December 05, 2025

We tell everyone to sign up with you-

Inexpensive- well educated employees to answer and explain Tato benefits and issues on their thoughts of my next steps to take with my dogs treatment

Insurer: MetLife

By: Tina

Verified December 05, 2025

Fast service usually

Fast service usually. What i really don't like is submitting the soap notes every single time i submit a claim.

Insurer: MetLife

By: KimKimberly Reaves

Verified December 05, 2025

I am beyond grateful for MetLife pet…

I am beyond grateful for MetLife pet insurance. My three year old fur baby became very ill and I had to take him in to the local pet hospital two times in one day then he was hospitalized. I had an extremely hefty vet payment afterwards. MetLife processed the claim within 4 days. All o can say is thank goodness for MetLife and I recommend them to everyone I talk to. You never know when you will need them but are so grateful that you have them in your corner. Thank you MetLife for allowing my baby to get treatment and start healing!! ❤️‍🩹

Insurer: MetLife

By: Traci Williams

Verified December 05, 2025

Spot has always been good to my pups…

Spot has always been good to my pups and would recommend to anyone

Insurer: Spot

By: Reuben Acero

Verified December 05, 2025

I couldn't be happier with Met Life

I couldn't be happier with Met Life. my dog has had a couple of injuries since we brought him home last April. met life is clear about what paperwork they need from you and the vet in order to process the claim, so there's no back and forth delaying their claims review. They let you know when they receive the claim and keep you updated as far as when to expect payment and they are very accurate and quick in processing the claim, In no time, you found the payment deposited to your bank account. I searched a long time when trying to decide what pet insurance would be best for me and my dog. I am so very glad I chose Met Life!!

Insurer: MetLife

By: Nancy Rock

Verified December 05, 2025

Easy process

Easy process

Insurer: MetLife

By: Yaoyi CHIU

Verified December 05, 2025

I am extremely frustrated that Healthy…

I am extremely frustrated that Healthy Paws won’t cover an exam at an emergency vet clinic. Obviously, I’m there because of an emergency. And when they cover the procedure that fixed the problem, to not cover the medical exam prior to the procedure makes no sense.

Insurer: Healthy Paws

By: Alixandra Steier

December 05, 2025

Very poor claims process

Very poor claims process. They reject claims for no reason and provide poor customer service when you call. Do not recommend

Insurer: Healthy Paws

By: LEONARD

Verified December 05, 2025

Excellent customer service

The customer service I received from Brandi was excellent. She answered all the questions I had. The price of the two policies for the deductible, amount of the policy and reimbursement rate I chose was very reasonable. I had a concern as if your pet is ill, you have 48 hours to get in to a vet or the claim could be denied. My vet is booked sometimes a week out but Brandi advised me I could go to another clinic or an urgent care clinic and this would meet the 48 hour requirement. After purchasing the policy you get notified several times to add your pet's previous vet records. I didn't know this was required when I bought the policies so it took a bit to get the records from the vet. Prudent's on line app is very easy to use which is a plus. I haven't filed a claim as I just bought the policies but I'm hoping filing a claim is as easy as purchasing the policies.

Insurer: Prudent Pet

By: Sheri S

Compare top pet insurance providers plans.