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Pet parents across the U.S. and Canada have left over 209,784 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I am very pleased with the customer…
I am very pleased with the customer service and the ease of submitting claims. I have had two of my pets insured with Met Life, most recent was Holly…who recently became very ill and passed on 12/5
Insurer: MetLife
By: Margaret Fincke
Representative was very helpful and…
Representative was very helpful and informative about getting me appropriate insurance for my little Lily.
Insurer: Prudent Pet
By: Cecile Musso
I just started but signing up was clear…
I just started but signing up was clear and simple so far,
Insurer: Prudent Pet
By: sonohikergmail.com
Very easy process to fill out the…
Very easy process to fill out the information needed. Our pet is a senior and has insurance through a vet that has now closed in our area and we were left needing to find something else. We were worried about finding something due to his age, but the application was very easy and by far offered the best price compared to everything we looked at.
Insurer: Nationwide
By: Ann
Reimbursement received in timely manner.
Reimbursement received in timely manner.
Insurer: Spot
By: Christine C Zale
10/10
I feel great knowing the process is very easy and fair to get reimbursement for medical emergencies. It allows me to focus on kiwi’s health and make decisions at a difficult time.
Insurer: MetLife
By: JAZMIN LOMTONG
Long waiting period
Long waiting period. Does not state this when signing up, I would not recommend for emergencies.
Insurer: Nationwide
By: Customer
The whole process was very easy to do…
The whole process was very easy to do online. We received a very quick response and were happy with our reimbursement. What more could you ask from an insurance company?
Insurer: MetLife
By: Rebecca
Don't insure with Healthy Paws. Years later, you'll be sad.
I've been a loyal customer of Healthy Paws Pet Insurance since 2016. No more happy customer now. I can no longer recommend them. And, I'm sorry for having recommended this company through the years. My dog had a yeast infection in her ears and was denied coverage because she had an ear infection of MRSA eight years ago when I first got her. She was not covered because it happened during the wait period. I understood that. At that time (2016), I asked if she would be covered in the future if it wasn't MRSA and if it was many years later. I was told that they would cover it. Well, they lied! She recently had a yeast overgrowth in her ears after eight years that was not MRSA, but they still denied covering it as though it was a pre-existing condition. Their insurance rates are increasing exponentially. Their coverage is less available along with higher premiums, higher deductibles, and higher costs with a smaller percentage covered. I've read that this is happening to so many customers who have faithfully paid thousands in premiums like I have, but are now treated poorly after many years. It is just not right. And, what makes it worse, we are trapped because our pets now have pre-existing conditions.
Insurer: Healthy Paws
By: melinda artoday
The turnaround time for reimbursement…
The turnaround time for reimbursement was quick. There were no additional questions or need for follow-up.
Insurer: MetLife
By: Charrlee Mims