154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

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Category with most reviews

This chart shows the distribution of review categories.

Verified December 15, 2025

They do everything possibly deny…

They do everything possibly deny claims. They stated hematuria is a previous condition and do not know the difference between a symptom and a condition. They need to understand clinical language and a symptom can and is directly related to the present symptom. Deny-deny-and hope you give up.

Insurer: MetLife

By: William F Morris

Verified December 15, 2025

Great company

Great company! Responds quickly and helps if needed. Claims processing is fast and easy to file!

Insurer: MetLife

By: BETTY CHEETHAM

Verified December 15, 2025

Really appreciate the ability to talk…

Really appreciate the ability to talk with someone when I have a question. Everyone has been wonderful.

Insurer: Spot

By: Christine Mongeau

Verified December 15, 2025

I’m happy with how quickly the claim…

I’m happy with how quickly the claim was prcoessed

Insurer: MetLife

By: customer

Verified December 15, 2025

MetLife processed claims quickly and…

MetLife processed claims quickly and according to the terms of the policy. I could not ask for anything more.

Insurer: MetLife

By: customer

Verified December 15, 2025

My 2 puppies

Little slow on the processing but for the most part great to have this policy.

Insurer: MetLife

By: Paul Desillier

December 15, 2025

Very easy

Very easy. Great customer service!

Insurer: Fetch Canada

By: Diane K

Verified December 15, 2025

Easy to file and receive claims

Easy to file and receive claims. Love this company.

Insurer: MetLife

By: Casey

Verified December 15, 2025

Issues with Documents and Chat Experience

I uploaded SOAP notes and then you said you didn't have them. I had to upload them again and when I was chatting with a representative and I asked for a guarantee that these would just be seen, they just ended the chat.

Insurer: MetLife

By: MM

Verified December 15, 2025

Quality service from a name you can trust

MetLife Pet insurance has been a trusted partner in providing veterinary care and health and wellness for my puppy. The online claims submission process is easy and straightforward. All claims have been processed promptly and paid to my account. Taking care of our furry family has been aided by our enrollment iand participation.

Insurer: MetLife

By: Louis

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