210,301+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,301 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Such an easy claim process
Such an easy claim process. I love how they pay the vet directly and I’m only responsible for the 10% difference. Also how quickly you get the claim settlement description. Incredible service!
Insurer: Trupanion
By: Tyler Rutledge
After my insurance almost doubled
After my insurance almost doubled, I requested to cancel. I then did so in writing, not once, but twice. You refused to take it. I therefore had to stop my vacation in another country to call, multiple times only to be told I had to fill out a form. I therefore had to walk to get internet and charge my computer to do so, only to learn from a supervisor that the emails should have been good enough, basically I was lied to in an effort to continue charging my credit card. Even if we could work out a new policy, I will not give money to a company that can't tell the truth. PLEASE STOP SENDING ME EMAILS
Insurer: MetLife
By: customer
Easy to file for reimbursement
Easy to file for reimbursement. Can't make it easier to do.
Insurer: MetLife
By: Jacob
Great Pet Insurance
I’ve had my Pet insurance policy for over two years now and I’ve had nothing but great experiences. I have submitted several claims for my dog over the years and every time I talk to customer service they’ve been nothing but pleasant. Also the refund policy is quick and easy and accurate every time and the monthly premiums are Affordable.
Insurer: MetLife
By: Joey
quick turnaround on my claim
quick turnaround on my claim
Insurer: MetLife
By: Aron Siegel
Extremely Happy With Pumpkin
Claims are processed quickly, and their customer service is the best!
Insurer: Pumpkin
By: Paula Gotlibowski
I’ve been with MetLife for at least 5…
I’ve been with MetLife for at least 5 years and they were a little slow in answering my questions and processing claims. But recently filed a claim and it was processed quickly. I am very impressed that they improved so tremendously.
Insurer: MetLife
By: Carolyn Malczewski
Slow process
Pets best is slow at processing Claims. I also have a basset hound on my policy and they take forever to process for him as well.
Insurer: Pets Best
By: Kirsten
Trupanion promply and effectively…
Trupanion promply and effectively processed my claim.
Insurer: Trupanion
By: Chaz K.
Easy to file claim
Easy to file claim. Very speedy reimbursement
Insurer: MetLife
By: Mary B