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Pets Best is the best purchase for our…
Pets Best is the best purchase for our dog. The claim process is incredibly easy, offering us total peace of mind for his health. Highly recommended.
Insurer: Pets Best
By: Taj Boyland
Very good and helped with the insurance…
Very good and helped with the insurance for my pets
Insurer: Nationwide
By: Anshuman Tripathy
Mike was very friendly and explained…
Mike was very friendly and explained everything to me that I did not understand and made things were easy to understand that I asked him about and made me feel very comfortable getting this insurance for my dog face
Insurer: Nationwide
By: Debora Bussard
Overall A- But Negative Recent Experience
The vast majority of my experiences with HP have been very positive. However, when I recently called CS regarding a mistake I made with a claim submission, the CS agent promised to adjust the claim accordingly and remove incorrect medical notes that I had originally submitted. However, over a week later, the claim remains unresolved with an error message in the portal that is unchanged. The original mistake was mine and I own it. The CS agent was polite and professional and it sounded like the call center was outside of the USA from my end. While I might anticipate an out of country call center for other service, I never would expect it from a reputable insurance carrier. The matter remains unresolved.
Insurer: Healthy Paws
By: Finger Lakes Labradors
Employee professionlism.
Employee professionlism.
Insurer: MetLife
By: customer
It's useful and I like it too much
It's useful and I like it too much
Insurer: Figo
By: Wasim M A N
Talked to a rep for your company
Talked to a rep for your company. She was friendly and helpful.
Insurer: Prudent Pet
By: Lynda
Scammed
The worst insurance ever uses tactics to deny claims. Charges me a $177 just about for one dog who only had some acute problems, like a bad ear infection and Arthritis of course, because she's getting older and a urinary tract infection. They're asking me for records from 3 years back. This dog hardly ever went to the vet. So I don't understand why I would be given such a hard time and charge. So much money to boot their customer service is terrible and they take long to process claims. And they're too expensive. Do not cover your dog under this insurance. Insurance i've had them for a while on my dog.And they don't want to pay me any money for her.What is the point of having it?If i'm paying all the bills.
Insurer: ASPCA
By: Karyn \
Chrome browser broken
The chrome browser did not allow me to checkout. It just stopped at the final step
Insurer: Nationwide
By: customer
Great insurance
Great insurance! Easy to work with great customer service.
Insurer: Pumpkin
By: rob