225,079+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,079 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Relief for an unexpected emergency surgery
We thought my five year old Cavalier King Charles was having seizures or some type of neurological issue, as he developed what looked like a severe head tick and "fly bite" snapping and licking symptoms. As it turns out, he had a massive dental infection, even though his teeth had been checked only a few months prior. Our vet recommended emergency extraction, which he did the next day. I filed the claim with Pets Best the day after his surgery, and after a little issue with my vet getting them the paperwork, my claim was approved and we ended up getting a substantial amount back. It truly saved our backsides, as that was a HEFTY and very unexpected vet bill. This is why I have every one of our animals as n our Pets Best plan. It is invaluable to all pet parents!
Claims Experience
Quick and easy!!
Insurer: Adoro
By: Marnie
Claims Experience
Reimbursed very quickly
Insurer: Adoro
By: Franco
Indy
First time to file a claim after 3 years+ with Pets Best. It was so easy and so fast to upload my receipts/claims. Claims explanations were easy to understand and reflected my policy exactly with no run-around, and payment to my bank account took just a few days. I knew when my veterinary specialist recommended Pets Best for my puppy (at the time) that I could absolutely trust them to provide fair coverage and excellent service. I am absolutely satisfied with my choice!
Iggy feels great!
Fast turnaround from claim to payment. Paid exactly what I expected. Insurance made all the difference for this sweet dog that was in need.
Snoopy The Chihuahua
"My Snoopy the Chihuahua was diagnosed with irreversible heart disease. Pete's Best was great in processing his claims. i do not have to worry about visits to his cardiologist, I know Pete's Best has my back !"
KEEP RESERCHING- SWIPE NO ON PETS BEST
FROM THE FIRST CLAIM AT 8 WEEKS OLD TO THE NEWEST AT 11 MONTHS OLD THE DECISIONS ARE A JOKE. CUSTOMER SERVICE, A JOKE, NOBODY STATES THE SAME INFORMATION. GETTING A HOLD OF A REP- A JOKE. THINGS THAT STATE CLEARLY YOU GET REINBURSED GET DENIED. SURGERY. DENIED. WELLNESS COVERAGE DENIED. AFTER FIGHTING LIKE A LUNATIC A $3000 BILL, YOU WILL GET YOUR $150 SPAY NEUTER REFUND. BUT IF YOU HAVE FLEA AND TIC MEDICATION, THAT THEY PAY YOU, BUT NOT RIGHT AWAY. WORST DECISION I MADE. AND MIND YOU. 2 DOGS PAYING WAY OVER $200/ MONTH FOR THE INSURANCE. BIG J-O-K-E! OH AND YOU CANT CANCEL UNTIL AFTER A YEAR.
Insurer: Pets Best
By: Jennifer
I LOVE Pets Best!
I am SO happy I switched to Pets Best. They are affordable, easy claim submission, and very reasonable reimbursement. I love my fur babies and am so relieved they are covered by Pets Best. Thank you Pets Best!
Insurer: Pets Best
By: Elana
Ist Claim Never Happen Always Excuse
I pick this dog insurance know ing and rating was #1, But my first claim for $975.00 is a nightmare I have have call 4 times letting the know it was my first visit to the Vet and what I sent them is only paper work that my vet gave me. They keep telling me my claim is pending until they get the health record of my pet, and I keep telling them that is the only record I have for my pet. When you call customer service, they will say Ok, it was the first visit and they will take care of it, or they will say the first agent did not say it was a first time; it keeps going over and over like that every time you check for your claim. This pet insurance is a scam.
Insurer: Spot
By: Jay