208,199+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,199 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Before I'm approved or my application…
Before I'm approved or my application reviewed for my employer-sponsored pet insurance you charge me $133? I'm not applying for rent.
Insurer: Nationwide
By: customer
Exceptional customer service!
Exceptional customer service!
Insurer: Nationwide
By: Rebecca ODonnell
Trupanion is the best thing I do for…
Trupanion is the best thing I do for the love of my Dalmatian Montaba. The service is remarkable, and they love your fig as much as you do. Thisvus amazing!
Insurer: Trupanion
By: Alexander
Pre approval
Pre approval, coordination with vet so they pay you and I don't have to submit receipts for reimbursement Coverage allows me to afford care for my dog. I couldn't otherwise. You are helping me save her life
Insurer: Trupanion
By: Barb
Extremely efficient
Extremely efficient. I had submitted for pre approval an estimate for dental cleaning. Then when the cleaning was done and she was under anesthetic they found large tumor which was also removed. When I submitted the final bill with the extra charge, it was so great that you didn’t argue about the tumor removal. Pumpkin actually recorded, approved, and reimbursed me within an hour of submission of claim. Was amazing and impressive. I had used pumpkin for a claim maybe 4 yrs ago and I don’t know if Pumpkin has become more efficient or since I had also switched vets, my new vets office provides better invoices but this time was a 10 star experience. Thank you
Insurer: Pumpkin
By: Cynthia
I am seriously impressed
I am seriously impressed, after 8+ years of having this insurance, how useful it has been and how efficient and professional this company is. I would not hesitate to use them again.
Insurer: Healthy Paws
By: Paul V
Not Paying for Office Visit in the case of an emergency
While I understand that Trupanion does not pay for the actual office visit, not paying for one in an emergency is unacceptable. What is the point of having the insurance if it does not cover emergency care? When you have a pet and you want pet insurance, there are a lot of options. I chose Trupanion because of the coverage. I used in when my other cat was ill and his visits were covered. Your coverage has changed and I find it difficult especially when rates have more than doubled in the last few years, with less coverage. My personal health insurance is less with better coverage than you offer for a cat. Unfortunately, I am stuck with this as he now has an existing condition.
Insurer: Trupanion
By: Robyn
Aileen was a pleasure to work with
Aileen was a pleasure to work with, in deciding what plan works for my pet. She answered all my questions in a professional and courteous manner. I would recommend her to anyone having trouble deciding if., or which policy works for them. Keep up the Great Work!!
Insurer: Fetch Canada
By: Frank
Ease of online enrollment
Ease of online enrollment
Insurer: MetLife
By: jessica hagen