208,199+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 208,199 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

208,199 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,699 reviews

4.9
Healthy Paws

10,961 reviews

4.9
Fetch

5,201 reviews

4.9
Trupanion

58,966 reviews

4.9
Pets Best

14,621 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified November 18, 2025

First claim experience.

Easy to file claims and quick response.

Insurer: Healthy Paws

By: EK

Verified November 18, 2025

New Plans Just Make Things More Complicated

I was told my pets' type of coverage plan was no longer being offered so I canceled. Spoke to a rep about their changing plans and got on their new plans, but now my pets have "pre-existing conditions" (which came into existence under the original plan). Definitely feel like this situation should have been handled better. I'm not a new customer. Additionally, their new plans don't offer the same coverage as the discontinuing plans, and there are a whole new set of restrictions that come with them. Pretty disappointed. But it's not like there's anything better. Insurance sucks no matter who it's for. Now it just sucks more.

Insurer: Nationwide

By: Adriana Lovejoy

Verified November 18, 2025

Good experience

So far, my experience with Pumpkin has been great!! They offer great coverage, customer service, and good response time to claims. I currently have a big dental surgery claim pending for one of my fur babies. We'll see if they remain 5-stars. Make the right choice Pumpkin. :)

Insurer: Pumpkin

By: James

Verified November 18, 2025

Took only a few days to process my…

Took only a few days to process my claim and it was very easy to submit online.

Insurer: Spot

By: Hilary Wink

Verified November 18, 2025

Great customer service

Friendly, helpful, knowledgeable customer service helped me switch to payment on my own, and add another pet.

Insurer: Nationwide

By: Ophelia Winterbottom

Verified November 18, 2025

this website was very easy to navigate.

this website was very easy to navigate.

Insurer: MetLife

By: Jennifer

Verified November 18, 2025

Quick response on claims and coverage…

Quick response on claims and coverage is excellent

Insurer: MetLife

By: customer

Verified November 18, 2025

I tell everybody about MetLife pet

I tell everybody about MetLife pet! I’ve been able to provide my best friend with the care he needs. So thankful I can do this for him.

Insurer: MetLife

By: Tammie D.

Verified November 18, 2025

We had to put our dog down and they…

We had to put our dog down and they called with condolences and to check on our other pup as well. We got reimbursed exactly as expected, and they took care of automatically cancelling our deceased pup’s policy so we didn’t have to even think of it. It’s not easy losing a family member but they did everything they could to make it easier

Insurer: Spot

By: Kyndra Wyse

Verified November 18, 2025

The app is very easy to use

The app is very easy to use. I submitted my receipts online and was reimbursed via Zelle in a timely manner. Easy and painless! Thanks

Insurer: MetLife

By: Kris Collins

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