154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 29, 2025

Cynthia was great

Cynthia was great. She explained everything I needed to know to add our new pup to our policy. Great customer service!

Insurer: Nationwide

By: JustAnswer CustomerEllen K.

Verified August 29, 2025

easy to apply online and easy to have…

easy to apply online and easy to have payments taken out my check

Insurer: Nationwide

By: Lisa Champagne

Verified August 29, 2025

So far y’all are doing great

So far y’all are doing great! Please keep it up with the competitive pricing and insuring our Tucker with great benefits!

Insurer: Pumpkin

By: Colleen

August 29, 2025

Claims

Easy to submit claim information

Insurer: Embrace

By: Thomas Carr

Verified August 29, 2025

Not worth the money or the hassle.

Embrace sounds good until you pay and learn that nearly every vet visit is not covered. There were multiple occasions where I was told by Embrace that they needed medical records to review a submitted claim. They would request that I contact my clinic. I would contact my clinic only to learn that my clinic had already responded to the original ask for embrace. This felt like a racket and was definitely a waste of my time. In the end, I spent more money on Embrace covering two 9 year-old dogs, then just simply paying the bills myself. Not worth the money or the hassle.

Insurer: Embrace

By: MO Oconnor

August 29, 2025

Horrible Insurance Company

Should have known all insurance companies are scams! WHETHER it BE HUMAN OR PET! They are all scams! I got denied because it wasn't deemed an urgent!!!

Insurer: Pets Best

By: Emine

Useful
August 29, 2025

Don’t think about any other company! 5 stars !!!

My 4 year old dog was diagnosed with cancer. Pets plus us has been there with us through every step. I wouldn’t have been able to keep my baby boy alive if it wasn’t for pets plus us. I can thank them enough for being such a remarkable and caring company. I will forever be a loyal client.

Insurer: Pets Plus Us

Veterinarian: Vca and City Centre Airdrie

By: Aron

Useful
August 29, 2025

Very nice customer service

Very nice customer service. First time I had to use it and it went fairly well since I didn’t know quite how it works.

Insurer: Embrace

By: Patricia Foreman

August 29, 2025

Easy to submit claims and quick reply

Easy to submit claims and quick reply

Insurer: Embrace

By: Joseph Glenn Osborne

August 29, 2025

fetch denied all our claims for a foot…

fetch denied all our claims for a foot infection and claimed it was a pre existing condition. even after the vet wrote a letter stating it was not pre-existing and we provided a full 2 years of medical history they denied our claims. our cat died from the infection. never use this terrible company

Insurer: Fetch Canada

By: Andrew Poirier

Compare top pet insurance providers plans.