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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Cynthia was great
Cynthia was great. She explained everything I needed to know to add our new pup to our policy. Great customer service!
Insurer: Nationwide
By: JustAnswer CustomerEllen K.
easy to apply online and easy to have…
easy to apply online and easy to have payments taken out my check
Insurer: Nationwide
By: Lisa Champagne
So far y’all are doing great
So far y’all are doing great! Please keep it up with the competitive pricing and insuring our Tucker with great benefits!
Insurer: Pumpkin
By: Colleen
Not worth the money or the hassle.
Embrace sounds good until you pay and learn that nearly every vet visit is not covered. There were multiple occasions where I was told by Embrace that they needed medical records to review a submitted claim. They would request that I contact my clinic. I would contact my clinic only to learn that my clinic had already responded to the original ask for embrace. This felt like a racket and was definitely a waste of my time. In the end, I spent more money on Embrace covering two 9 year-old dogs, then just simply paying the bills myself. Not worth the money or the hassle.
Insurer: Embrace
By: MO Oconnor
Horrible Insurance Company
Should have known all insurance companies are scams! WHETHER it BE HUMAN OR PET! They are all scams! I got denied because it wasn't deemed an urgent!!!
Insurer: Pets Best
By: Emine
Don’t think about any other company! 5 stars !!!
My 4 year old dog was diagnosed with cancer. Pets plus us has been there with us through every step. I wouldn’t have been able to keep my baby boy alive if it wasn’t for pets plus us. I can thank them enough for being such a remarkable and caring company. I will forever be a loyal client.
Very nice customer service
Very nice customer service. First time I had to use it and it went fairly well since I didn’t know quite how it works.
Insurer: Embrace
By: Patricia Foreman
Easy to submit claims and quick reply
Easy to submit claims and quick reply
Insurer: Embrace
By: Joseph Glenn Osborne
fetch denied all our claims for a foot…
fetch denied all our claims for a foot infection and claimed it was a pre existing condition. even after the vet wrote a letter stating it was not pre-existing and we provided a full 2 years of medical history they denied our claims. our cat died from the infection. never use this terrible company
Insurer: Fetch Canada
By: Andrew Poirier