Pet claims made easy
I have tried others in the past, but Healthy Paws really is the best. The big draw for them, aside from speedy claims, is that they don't raise rates as your pet gets older and they don't kick you off at a certain age. They're pretty responsive by email, also. No idea how they do it.
- INSURER:
Healthy Paws
- POSTED: 08/15/2022
- BY: Lawrence
- BREED: Cane Corso Mix
- AGE OF PET: 7 - 10
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Trupanion takes no action to help customers for "services not received"
I brought to Trupanion's attention that I have been funding a policy that I just recently came to learn I have no ability to collect on if there were ever a claim. I asked Trupanion to please correct the error in policy owner name since the dog insured was my dog (always was and continues to be) but they refused. I then asked them to stop pulling the recurring payment from my banking account which they also refused. I tried to close my banking account but because of the recurring payment, I couldn't. I now have a claim in with my bank and have continued to appeal to Trupanion including asking to file a formal complaint, speak with their legal department, etc., all to no avail. DON"T USE THIS INSURANCE COMPANY. THEY PURPETRATE FRAUD AND WILL NOT STOP TAKING MONEY FROM YOUR ACCOUNT EVEN WHEN YOU ASK THEM TO CANCEL THE POLICY.
- INSURER:
Trupanion
- POSTED: 08/15/2022
- BY: Rebecca
- BREED: Australian Shepherd
- AGE OF PET: 7 - 10
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Not worth the money
Itâs too expensive. I pay far more in insurance premiums than I do for vet care. Far too many common situations that require vet care are excluded.
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Always wonderful customer service
Always wonderful customer service
- INSURER:
Trupanion Canada
- POSTED: 08/15/2022
- BY: Ariana
- BREED:
- AGE OF PET: 7 - 10
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Great Experience
claim was approved and settled within a week
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L. Belanger
Claims have been processed quickly . thank you this has helped ??
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Excellent and friendly customer service
Excellent and friendly customer service
- INSURER:
Trupanion Canada
- POSTED: 08/15/2022
- BY: Sharon
- BREED:
- AGE OF PET: 7 - 10
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I like that I get to speak with an actual person and she was friendly and very helpful.
I like that I get to speak with an actual person and she was friendly and very helpful.
- INSURER:
Trupanion Canada
- POSTED: 08/15/2022
- BY: Karen
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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