154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 08, 2025

Been looking,& searching

Been looking,& searching. Best coverage for my baby…TY

Insurer: Prudent Pet

By: Jul_rammsn.com

Verified September 08, 2025

I had a great experience with trupanion customer service

I had a great experience with trupanion. I was able to get the care I needed and not worry about costs. Trupanion responded to the ER fast and within minutes I knew what I would pay. I paid a fraction of what it would have cost to take care of the puppy. If you’re thinking about getting this insurance. Thank no more you never know when a situation is going to occur and it is better to be safe than sorry.

Insurer: Trupanion

By: Dr Melissa Ramsey MSN, RN, FNP

Verified September 08, 2025

Difficult to complete enrollment.

After I got my quote, I had to try several times to enroll my pet. I don't know if there was an issue with the system itself, but I would enter my info again and again and the actual enrollment section or button wouldn't appear. After quite a few tries and days, the system finally took my info and completed the enrollment process.

Insurer: Nationwide

By: MB

Verified September 08, 2025

The staff are always there for you to listen and help you to understand

The Gal who I spoke with was very personable and was very knowlegable of my question. She took time to look into my policies and did not rush me off the phone.

Insurer: Pumpkin

By: Sondra Lubas

Verified September 08, 2025

Good customer service

Good customer service

Insurer: Pumpkin

By: Bruce

September 08, 2025

DO NOT USE THIS COMPANY

I've had embrace pet insurance for years. Never had a claim...never missed a payment. Rates started going up, $80 became $130...terrible..everything's going up..I get it... my dog is now getting older now and they just increase his coverage to $336 a month, if I change to lowest coverage its $160 a month for basically no coverage. Pricing my dog out of care. They know what they just did, that's why they sent me a letter saying what they did is legal in the state of Colorado. STAY AWAY FROM THIS COMPANY Please read the lies they sent me as a reply before you sign up for this company, because thats what you will get if you give them money, LIES

Insurer: Embrace

By: Carl Valenta Dahlia_grower

Verified September 08, 2025

My dog needed surgery

My dog needed surgery. All of the financial details were handled between the vet and Trupanion which helped in a stressful situation. Trupanion was very responsive.

Insurer: Trupanion

By: William Ashbaker

September 08, 2025

Easy claim

"My pet had an emergency. I took a photo of the receipt went on the pets best app, followed the easy instructions on how to submit a claim and was done in a few mins. I was notified that it was received, notified about a delay than within 2 weeks received payment in the amount I expected and a written invoice which explained the details about the payment. This was a very pleasant first time experience.

Insurer: Pets Best

Veterinarian: Greater Staten Island Veterinary Services

By: Stella

Useful
Verified September 08, 2025

Exceptional service since day 1!

Exceptional service since day 1! The claim process has been intuitive and filing has only taken minutes to do. My claims have been processed on average within 5 days. When I have had to make contact with Spot, the reps are pleasant and very knowledgeable. Overall, a great experience all around!

Insurer: Spot

By: Erin Premo

Verified September 08, 2025

Customer Service is good.

Customer Service is good.

Insurer: Nationwide

By: Tangela Martin

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