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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great job.
Great job. Explained everything very well. It takes a little time ,but that's fine. It goes right into my checking account which is very convenient. My baby is 9 years old now so stuff keeps coming up. So glad I have them
Insurer: Pets Best
By: Ellen Anderson
Quick and easy, not helpful when you most need them
We chose Embrace for our cats because of the USAA member discount. Pros: Embrace is easy to use, quick to respond, and generally quite clear about what they will cover. Cons: When we did have a big expense, they initially wanted to cover very little of it, claiming that the medical necessity was a pre-existing condition. Our vet proved that was not the case and they relented. Pet insurance's biggest selling point is coverage and help when you most need it. But this is an insurance company after all, and paying for your bills is not their goal.
Insurer: Embrace
By: Anastasia Beardslee
Amanda is amazing
Amanda was so nice, she answered all my questions and helped me more than I expected.
Insurer: Fetch Canada
By: Yevheniia Petrova
I was never told what records you…
I was never told what records you needed. And I can’t find it on the site.
Insurer: Prudent Pet
By: jsterrantinogmail.com
Trustworthy and responsive company
Every time I have ever called with a question or concern, customer service has been extremely friendly, responsive and helpful. In the many years since I have carried this insurance for my dogs, I have always been very satisfied with my experience.
Insurer: Nationwide
By: customer
Spot Pet Insurance has been amazing
Spot Pet Insurance has been amazing! They handled multiple claims for my dog quickly, efficiently, and with zero hassle. The process was smooth from start to finish, and I couldn’t be happier with how easy they make it to get care covered.
Insurer: Spot
By: Samantha Joi
claims are fairly easy to submit and…
claims are fairly easy to submit and reimbursement occurs rapidly
Insurer: Embrace
By: Charles Singler
I love embrace
I love embrace. Filing and payment was so easy.
Insurer: Embrace
By: Monica Sheehy
Misleading in full coverage benefits
Misleading in full coverage benefits, and when you try to cancel full coverage, they do not give you the option to do so.
Insurer: Pets Best
By: Zsolt Janka