154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Improved claim accuracy and process
Improved claim accuracy and process
Insurer: MetLife
By: customer
Very easy to submit a claim and claim…
Very easy to submit a claim and claim was handled very quickly.
Insurer: MetLife
By: customer
If Only Bath Time Was This Easy—Thanks, Fetch!
If my three dogs could type, they’d be leaving this review themselves (but let’s be honest, they’d probably just drool on the keyboard). Fetch has been a lifesaver for my furry trio, and today Laura and Monica were amazing and so helpful! Both were patient, knowledgeable, and so friendly! Thank you for making the whole process so smooth and even a little fun :)
Insurer: Fetch Canada
By: Sara T
My claim was very easy to file and I…
My claim was very easy to file and I was able to get reimbursed quickly. Im glad I decided to go with Metlife for my pet's needs.
Insurer: MetLife
By: Cassie Russell
SCAMMERS DO NOT BUY
Absolute worst customer service, when they can’t help/ don’t know the answer they just hang up. Also deny claims that are explicitly covered under the contract and again just hang up to avoid accountability. Do not buy this insurance.
Insurer: Spot
By: Kainalu S
Payments have been very prompt!
Payments have been very prompt!
Insurer: MetLife
By: LINDA GEBO
Quick response time and reimbursement!
Quick response time and reimbursement!
Insurer: MetLife
By: customer
Great customer service
Great customer service. Easy to use App for claims. The reimbursement time started to slow down over the past year but my last two claim reimbursements were very expeditious! Coverage is great. Now, what can we do about those premium increases?
Insurer: MetLife
By: Diana Hoyt
Very good experience with MetLife pat…
Very good experience with MetLife pat insurance. Easy to communicate. Transparent and fast billing process. Happy to have chosen MetLife for my pet
Insurer: MetLife
By: Khanh Shaw