224,945+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,945 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Patience
Rescuing a dog is a complex process and having Pet Insurance is a "must have" process. Nationwide received the best reputation for service and economy.
Insurer: Nationwide
By: B Wallace
I Wish I Had Never Bought this Insurance!!!
they don't know how to give answers to simple questions such as "who was the provider on the invoice I submitted for reimbursement." Then after I waited 5 min. for an answer to this simple question, I asked for a super. She put me on terminal hold. This is the service we now get from an off-shore call center contracted by Healthy Paws.
Insurer: Healthy Paws
By: Kevin North
It was suggested that I contact Fetch…
It was suggested that I contact Fetch by Petlink, who helped us locate our missing Bengal. I called Fetch to see if what was available, could be better than the policy we had with another company. I had the grand pleasure of speaking with Megan . . . so knowledgeable, helpful and kind. . . . no pressure and very thorough. We ended up with a MUCH better policy at a MUCH lower cost! Thank YOU!!!!!!!
Insurer: Fetch
By: Jan Pieschke
We were reimbursed after our cat had…
We were reimbursed after our cat had bladder surgery. Quick and efficient. It was worth having the pet insurance.
Insurer: MetLife
By: customer
simple and fast enrollment process
simple and fast enrollment process
Insurer: MetLife
By: Steven Stucke
Not easy to work with
Not easy to work with or get the correct reimburstment. Very disappointed that you can’t keep accurate records and ask for the same information over and over again just to delay payment
Insurer: Spot
By: EDUARD BOYADJIAN
Get your vets records yourself to speed reimbursement up
This is the first time I've purchased pet and wellness insurance and I'm a senior citizen. I'm glad I did since my new puppy has had multiple visits to vets here in Hawaii for a suspicious lump. She even had to have a specialist ultrasound. Pets Best has paid for everything as expected, usually in a timely manner. Just be sure you use a vet that is willing to provide and fax/email all medical records when asked. That is normally the only thing that delays payment. I finally asked my vet for a copy of my dog's full medical record. Now every time we have a visit I ask for an update on the records. That way I can just send it to the insurance company myself and not make them ask the vet to them. It really speeds the process up. As long as PB gets the right paperwork they pay quickly.
Insurer: Pets Best
By: Linda M.
The telephone person was great at…
The telephone person was great at answering questions and making the application process easy for me. She allowed me to pay the bill in its entirety. Well trained and personable. Thank you.
Insurer: Nationwide
By: Linda Florendo
Claims Processed Quickly
Spot Pet Insurance processed my claims in a timely manner. From the time I sent the information needed to process the claim, I wasn’t expecting for my claim to be processed as quickly as it was. I would recommend Spot Pet Insurance for your pet.
Insurer: Spot
By: Elaine