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Once established, it is very easy to submit claims and receive reimbursement through direct deposit. Customer service is very helpful anytime I have a question. I definitely recommend MetLife Pet Insurance.

My dog died, and had cancer bills relating to his death. I provided bills, but haven't seen the reimbursements I paid for. I feel like they are trying to tire me out so that I give up and don't seek reimbursements anymore, but I'm absolutely entitled to them.

My dog had surgery and PetsBest did an excellent job processing the insurance claim. Will recommend the insurance to other pet’s owners.

I have had Lemonade since they moved into the Colorado market and so far they have been great. I haven't have many claims but all of them have been covered and done quickly.

We are incredibly grateful to have Healthy Paws pet insurance for our beloved canine companion, Riggins. When Riggins ate another random object we were faced with the daunting prospect of life-saving surgery. The recommended procedure was not only emotionally challenging but came with a substantial financial burden that we weren't prepared for. The cost was overwhelming, and without Healthy Paws, we would have been forced to make a heartbreaking decision. Having Healthy Paws pet insurance, however, changed the game entirely. This remarkable insurance provider covered a significant portion of the surgical expenses, alleviating the financial stress and allowing us to give Riggins the best chance at a healthy, happy life. The peace of mind that came with knowing we could proceed with the surgery without the worry of crippling costs was invaluable. The claim process was straightforward and efficient, and Healthy Paws processed our claims promptly, making an already challenging time a little less stressful. We were reimbursed quickly, which was a significant relief, as we could then focus on Riggins' recovery rather than financial concerns. Healthy Paws' coverage isn't just about the financial aspect; it's about the sense of security and the ability to provide the best care for our furry family members. Their commitment to animal health and well-being is evident through their policies, and we genuinely appreciate that they prioritize our pets' welfare. In retrospect, we can confidently say that Healthy Paws is the best pet care product we have ever purchased. It's not just an insurance policy; it's a lifeline for pet owners who would do anything to ensure their animals receive the best possible care. Thanks to Healthy Paws, Riggins is now a happy and healthy dog, and we are eternally grateful. If you're a pet owner, we highly recommend Healthy Paws pet insurance. It's an investment in your pet's future and well-being, and it allows you to make life-saving decisions without the crippling fear of financial constraints. For us, Healthy Paws is more than insurance; it's a promise of continued love, care, and protection for our furry family members.

We have three policy and we will keep them for our pets. They have great customer service and they handle our claims fast.

My sweet pup was unfortunately hit by a car in September and was hospitalized for 4 days. I’m so glad I have Pets Best and that they do direct payment to the clinic. That took such a financial burden off my back because I didn’t have to pay up front and I could get my pup the best care possible without having to worry about finances. Their direct payment took about 5-6 weeks from the time I submitted my claim and the insurance liaison at Wheat Ridge was very helpful in the process. I also purchased a wellness benefit for my pup and their reimbursement for that is very quick and covers quite a bit, I highly recommend it.

I dot have a claim ... Just a comment .My dog is 12 years old . they just gave me a message on screen that they could not give me a quote. Sad thought that they wont even bother with the old dogs . I never even got to enter the young dog or the other 2 -total of 4 dogs I was getting insurance for.

Almost 5 years,I have been with this company since January 2019 . I had 2 dogs covered paying over $300 monthly. I never made a claim and never missed a payment before a debit card change in July. My payments were on auto pay. I called as soon as I discovered an issue less than 3 weeks from cancellation. They canceled my policy 30 days later with no reinstatement option. They couldn't care less about the fact that we have been long term clients with no claims and now my dogs are older and it will be hard to get reasonable coverage for them .They are supposed to care about pets , they are part of a non-profit , but they are really just concerned about their bottom line and no concern at all for the fact that my dogs are older now 12yrs and 10yrs and more likely to be having a claim in the later years of their life with absolutely no consideration for the fact that they have made thousands of dollars off of my dogs youth and health.The new quote is double the payment amount with 30-40 percent less coverage with 4x the deductible - Total RIP OFF from a company that has made thousands off of these two dogs with 0 claims for so many years. The reps got real rude and defensive when I let them know I wanted to escalate a complaint.They would not give me a viable method to file a formal complaint.He first gave a PO Box to mail a complaint. I asked for other options and whether somone could contact me . He sarcastically suggested BBB so I have complained there as well. Don't subscribe to Healthy paws. If you love your dogs, keep researching and get coverage with a company that loves pets too!!!

Fetch Pet insurnace was a huge mistake. I don’t believe any of these shady pet insurnace review sites. They’re all bots or marketing ploys. The real company will deny all your claims. The real company will never talk to you as a real person. God hell you if you need to get customer service on the phone. Trust me DO NOT GET THIS they will treat you and your pet like trash