Find and read reviews with confidence

Awful! Justin Daughtry's negligence directly caused my cat to develop diabetic ketoacidosis. My cat also obtained a skin injury while in SOTH direct care due to Melissa's lack of compassionate care. Now they refuse to answer my questions in email and demand I talk with them on the phone because they refuse to admit that they made any mistakes. These people are rude, unprofessional, narcissistic, and only care about taking your money. My cat almost died because of State of the heart's incompetence!

Our last dog was quite healthy but needed some therapeutic help as he aged with amazing results.. but we did not have any insurance. When we found our new dog, we knew we wanted to have insurance and I chose Healthy Paws. Well, Finn (new dog) has had a TON of issues. Skin, ear, bladder stones, nasal bacterial infections, and an ongoing cough to name a few. Healthy Paws has been beyond amazing. I feel bad that we have received so much more $$ benefits than we have paid in... not even close. They are quick to review and authorize invoices and have not refused to approve a procedure yet. It is comforting to know that Finn will get the care he needs. So glad I chose Healthy Paws and recommend to ALL my friends with pets.

Lemonade is amazing- submitting a claim is so easy and they walk you through each step. The final result of the claims are fast and thoroughly explained, and when a claim is approved, they deposit the money right into your bank account in a couple days! Any questions I’ve had were answered quickly and thoroughly and I love knowing my pups health is covered by them.

I'm so thankful to have my little doggie's insurance through Healthy Paws. Soon after getting her covered she had to spend 3 nights in the hospital due to developing an allergy to her heartworm medicine. The bill was quite expensive, but Healthy Paws processed the many claims quickly. Now my little rescue doggie is sick again with a chronic illness. I just can't believe it. :-( Being absolutely heartbroken, Healthy Paws has also quickly paid the claims again which, although still devastated, I don't have to be quite so stressed out. Forever grateful to this company. Truly blessed and thankful.

I wanted to leave a review because this is truly the best pet insurance company I have ever had. They not only are personable, but reliable and caring, you are not another number. If you are looking for an insurance that you can count on for timely, responses and caring individuals behind the scenes, this is it. I would recommend Healthy Paws to all my friends and family members over any other out there. My dog recently had TPLO surgery and I submitted the claim, within 24 hours I was surprised and grateful to see the automatic payment in my account. Not only that, but they followed up to see how my girl was doing after her surgery. Thank you to all the people at Healthy Paws you have been truly awesome!

I'm very happy with the price and the company I'm not a

Healthy Paws insurance was a lifesaver when my pup ruptured her CCL Christmas Eve and needed surgery a week later. There was a bit of a hiccup getting the various computer systems at HP to accept and combine health records, which resulted in delay in processing the bill for the emergency room visit. However, once this was cleared up, the bill for the actual surgery was processed and money auto deposited within 48hours of submitting the claim. One other thing (clearly spelled out in the policy, but good to remember) is that this plan covers “treatment” (X-rays, surgery, medicine) but not fees for office visits or consultations. Explanation of benefits was very clear and customer service employees were very helpful. I took the dog to Spry Companions in Centennial CO, where both doctors have over 10 years experience with CCL surgery and it was a great experience.

The best pet insurance I have ever come across! Everything is very straightforward and simple to navigate, whether it be clearly understanding your policy or filing a claim. Very grateful for its ease and how quick claims are reviewed. Thanks, Lemonade!

I strongly recommend Hartville pet insurance. First of all, read your policy and know what is covered and what isn’t, and then you won’t be disappointed and leaving poor reviews. That said, this insurance has been fantastic for me and my pets. I have had four dogs under policies and yes, it’s a big expense to carry pet insurance, but the knowledge that I never Have to worry about putting one down because I can’t pay a vet bill is worth the price. Hartville saw me through extensive vet, bills for surgery and cancer treatment for a beloved dog, and I trust them with my others. I certainly don’t know of an affordable health insurance for humans that has a $250 deductible! Customer service has always been excellent.

Once established, it is very easy to submit claims and receive reimbursement through direct deposit. Customer service is very helpful anytime I have a question. I definitely recommend MetLife Pet Insurance.