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Pet parents across the U.S. and Canada have left over 221,348 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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There rates are good but it is…
There rates are good but it is impossible to save quote or get help from agent. I tried 3 days but system neither let me save or buy and agent was unable to help. Just wastage of time.
Insurer: Sonnet
By: Garry Sekh
I have 3 dogs
I have 3 dogs. My oldest had to have her ACL repair shortly after we purchased the policy with the addition of our Poodle. In a short 6 months, the benefit of the policy was clear! Our lab's surgery would have put us deeply in debt (there was no doubt we would repair it), but Trupanion made that a much more comfortable situation for us. Fast forward two years and our Poodle is experiencing all of the signs of Addison's Disease but not the positive test to confirm Addison's. We have been to three specialists, an emergency vet, and our own vet dozens of times over the last four months since this all started. For the first month, two weeks were spent with his vet receiving fluids by IV, the second visit to the specialist resulted in the insertion of a feeding tube, and all of his food is now prescription food. This doesnt include the never-ending testing to try to figure out what is happening, or the constant medications that he takes. Without Trupanion to help support his medical care, we would be drowning in his medical support and would be facing horrible choices because of the costs. If you have never considered medical coverage for your pets, I strongly suggest you start. And if you are considering coverage and are on the fence about what provider to use, I can't recommend Trupanion strongly enough. The claims process is easy, and the approval process is fast. They have paid the claim before my credit card payment is due over and over again.
Insurer: Trupanion
By: Kristina Smith
Have had Trupanion for years with…
Have had Trupanion for years with multiple dogs . Have always been satisfied . They don't always cover everything but explain why certain things are denied. They also cover things i did not think would be covered. they keep in constant contact and website is easy and streamlined .
Insurer: Trupanion
By: John Moccio
Useless Insurance-- Does Not Pay For Anything
i'm done using Trupanion. They do not pay for anything. They do not cover annual exam, vaccines, i don't even know what type of visits and ailments they cost. if my pet has upper respiratory symptoms, they refuse to cover because the first time i brought him in to see a vet, he was sneezing. and they would not cover dental procedure because upon first examination he had tarter in his teeth. then recently I brought him to pet ER for UTI symptoms. I paid $414 and the insurance claim payout from Trupanion was on $13. What an insult. After Tiger's bladder stone surgery I'm going to have to switch insurance.
Insurer: Trupanion
By: Celes
My renewal went up to over 140$/month
My home insurance renewal went up to over 140$/month, without notice due to being “close to water.(I live up a hill and 20 miles from the grand river) Ive had no claims before in my life. The change was on new years so I wasn't able to speak to anyone for 10 days. When I finally got a hold of them, I was told they had sent me an email about it 32 days prior to my renewal. I attempted to than cancel my policy then and there, but was told they could reduce my premiums for being a graduate of the colleges I went to. I hung up and my premiums went down 5$. I than received the email for notice they told me had already been sent. I called back and cancelled on the exact same date as “my renewal “. A few days after the date of cancellation, I get a email for 129$. saying its the money I owed for canceling a few days later... This company is ridiculous, if you want to keep your sanity go with another company.
Insurer: Sonnet
By: Kristina
Embrace exceeded my expectations
Thank you Embrace, you made my first time claim easy to file. Customer Service, prompt updates to keep me advised, explanation of what would be covered was easily understood. Payments sent with no issue at all. Thank you, I would recommend Embrace to all my friends with pets.
Insurer: Embrace
By: Maureen
I was disappointed that my dog was bite…
I was disappointed that my dog was bite by a snake or stung by a wasp. She had to be rushed to the veterinarian. Figo would not pay any portion of the visit. Or provide an explanation of why a percentage was not paid.
Insurer: Figo
By: customer
Your representative was kind and knowledgeable.
Your representative was kind and knowledgeable. Plus you allow pets to come to work.
Insurer: Trupanion
By:
You respond quickly to any claim I have submitted and anytime I have called with an issue or question your representatives have been very kind and helpful.
You respond quickly to any claim I have submitted, and anytime I have called with an issue or question, your representatives have been very kind and helpful.
Insurer: Trupanion
By:
We adopted our dog in May of 2015 and we have been with Trupanion until our precious dog passed due to sarcoma on January 25 2022.
We adopted our dog in May of 2015 and we have been with Trupanion until our precious dog passed due to sarcoma on January 25, 2022. Trupanion has always responded very quickly to any claims we submitted. They are very expert and friendly whenever I have contacted them with a question. I wouldn¡¦t use any other insurance company for any future pet other than Trupanion. They are the best.
Insurer: Trupanion
By: