154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 14, 2022

Fetch doesn’t care about you or your…

Fetch doesn’t care about you or your animal. I’m sure all insurance companies aren’t great but we’ve had this one since the day we adopted Loki. He was a 7 month old rescue and they have said literally everything is a pre- -existing condition and even though we pay every month they pay for nothing. They aren’t humane. They don’t call you back. They don’t work with you. It’s just a money grubbing company and the worst part is on the other end of all this is a poor, helpless dog who just needed some love and attention. If you’re going to be an insurance company for animals have a freaking heart.

Insurer: Fetch

By: Jessica Urgo

September 14, 2022

I put a claim in to date I have not…

I put a claim in to date I have not heard anything about the outcome just a little bit disappointed

Insurer: Spot

By: Delores Dickson

September 14, 2022

Fetch was there when we need it

Fetch was there when we need it; we used it; exactly when our best friend was sick and need to do everything to safe her.

Insurer: Fetch Canada

By: Patrick Villanueva

September 14, 2022

I haven't ever had pet insurance for my…

I haven't ever had pet insurance for my pets before. Everything was so easy and my claim reimbursement was direct deposited right into my checking account! Easy Peasy. I'm a very happy customer.

Insurer: Pets Best

By: Patricia Whittemore

September 14, 2022

Trupanion came through 3 times !

We are very sad losing our beloved companiion - but Trupanion came through 3 times with our 13 year Labrador - two TLPO knee surgeries when she was 6 and 7 years old - then and one end of life chemo and emergency treatment - they made all of our costly medical decisions much easier during trying times - the representatives were always very polite and informative over the many years - if when we ever get another dog we will be sure to insure with them again /

Insurer: Trupanion

By: KB

Verified September 14, 2022

Cindy in sales was very helpful and…

Cindy in sales was very helpful and explained everything very clearly.

Insurer: Prudent Pet

By: Lauren

September 14, 2022

Comprehensive Coverage?

Just st signed up yesterday and I will be dropping it today if I can’t get some satisfaction. I cannot find any specific surgeries that are covered and the associate that took my inquiry stated that she could not tell me which surgeries are cover but that she would inquire and then I was left on hold for far too long and assumed that she would not return. Customer service is ill informed and are vague and evasive. The policy does express everything that will not be covered, but no mention whatsoever of specific surgeries for breed specific genetic problems. Which is the most important to me as I explained when I signed up. I needed comprehensive accident coverage and breed specific surgery coverage, none of which are visible in the policy that I purchased. So disappointed. I’ll do a follow up on this review as soon as I get answers from Embrace.

Insurer: Embrace

By: Gina Machina

Verified September 14, 2022

Very prompt and clear explanation

Very prompt and clear explanation

Insurer: Trupanion

By: Regina

Useful
Verified September 14, 2022

Claim Processing

Very quick to respond and kept me updated while processing.

Insurer: Trupanion

By: Sharon

Useful
Verified September 14, 2022

Your team is always very informative friendly and helpful always a pleasure to call your office.

Your team is always very informative, friendly and helpful, always a pleasure to call your office.

Insurer: Trupanion

By: Donna

Useful

Compare top pet insurance providers plans.