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They have excellent customer service and give 'good phone' :-) in that there isn't much if any wait time in the queue to speak with someone.
They have excellent customer service, and give 'good phone,' :-) in that there isn't much if any wait time in the queue to speak with someone. I also appreciate that Trupanion has a dedicated team (as I understand it) that helps with breeder questions with regard to coverage. I actually discontinued my repro rider on one of my dogs when I learned that it would have to remain with the policy of my dog rather than cancelling it if I didn't need to use it. I truly hope that that has changed, as that coverage was prohibitive if I had to keep it until I cancelled the entire policy. I've been told several months ago, that that has been remedied.
Insurer: Trupanion
By: Adrianne
Trupanion has been fantastic!
Trupanion has been fantastic! From on line submission to customer service! Thank u
Insurer: Trupanion
By: Marilee
Rocky
Trupanion is the best for pet insurance.
Insurer: Trupanion
By: Holly
You were promot and thorough!
You were promot and thorough!
Insurer: Trupanion
By: Cynthia
Your team is always very helpful!
Your team is always very helpful!
Insurer: Trupanion
By: Norman
As my pet gets older I find I need to take him to the vet more offend.
As my pet gets older I find I need to take him to the vet more offend. I do not like the paying of a deductible for every new incident as well the doctor's fee/exam is also exempt which is ludacris because how do we know what to treat without him being diagnose by the vet.
Insurer: Trupanion Canada
By: Cindy
Because it was so pleasant dealing with Trupanion they are very friendly and there to please you .
Because it was so pleasant dealing with Trupanion they are very friendly and there to please you .
Insurer: Trupanion Canada
By: Lydia
Because the representative stuck with me through three different devices until we could finally solve all of our challenges.
Because the representative stuck with me through three different devices until we could finally solve all of our challenges. You just donât see that kind of service today. Iâm very grateful thank you.
Insurer: Trupanion Canada
By: Lynn
Efficient polite friendly
Efficient, polite, friendly
Insurer: Trupanion Canada
By: Christine
Fast, Easy Set Up!
Emily was great - really helpful
Insurer: Trupanion Canada
By: Addison