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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Just enrolled
Haven't used it yet
Insurer: Furkin
By: Byron
100% recommend Trupanion Pet Insurance
employees are helpful and compassionate. Claim form is easy, prompt response.
Insurer: Trupanion
By: Nancy
Always great customer service.
Always great customer service. Representative extremely helpful
Insurer: Trupanion
By: Carol
Always looking out for the pets welfare
Always looking out for the pets welfare
Insurer: Trupanion
By: Milagros
At least so far process for submitting claim was easy to navigate.
At least so far, process for submitting claim was easy to navigate.
Insurer: Trupanion
By: Ann
Claims are paid quickly without any problem.
Claims are paid quickly without any problem.
Insurer: Trupanion
By: Kathleen
East and great experience .
Super easy and get recommended
Insurer: Trupanion
By: Michelle
Excellent Service
Representative very helpful and policy info was easy to read.
Insurer: Trupanion
By: Malinda
Not transparent.
Trupanion pet insurance is not transparent nor honest. I had them for a year and never made a claim. A friend warned me of them so I called to review coverage. Turns out they will not cover teeth nor hip because they consider them pre-existing. My dog never had teeth nor hip problems but when seen by a vet 2 years ago for vomiting was noted to have minor teeth issue and hip dysplasia. When I signed up for trupanion they dug up, from prior vet visits, all the medical information they could to enhance the pre existing conditions. They never informed me of what they decided not to cover. They were not transparent. Be careful as their exclusion criteria is long, vague and will be applied without your knowledge. You will continue to pay premiums than when you need them they may have found a way to consider
Insurer: Trupanion
By: Sam Borno
Very simple process to upload claims
Very simple process to upload claims. Process was much quicker than I expected.
Insurer: Pets Best
By: Cecelia Chavira