210,050+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,050 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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New Customer
Just purchased insurance for my new puppy! The coverage and price fit my budget perfectly!
Insurer: Prudent Pet
By: C Horwitz
Expensive Mystery Ailment Paid For
Our normally social and affectionate 6 year old Poodle was behaving beyond strangely. Hiding, trembling, squealing at the touch. After 2 days we were extremely concerned that there was some undetectable injury, bite, or infection that could have serious health implications. We took her to an emergent veterinary hospital where a physical exam showed no trauma or obvious signs of infection. Tests run by her regular doctor also revealed a dog in perfect health. After a few days, she returned to normal and we all concluded that the episode was a post traumatic, emotional reaction to something that happened to her which we didn't see, but which nonetheless affected her deeply. By the end of the week we had our dog back and several hundred dollars in medical bills, which Pets Best reimbursed. Our story couldn't have ended better and is proof positive that insurance is well worth the investment. Thanks to you all.
Insurer: Pets Best
By: DANIEL B
I have been researching various pet…
I have been researching various pet insurance companies. I was considering another company based on their ratings. I noticed that Prudent was listed in the top 10 but it was #3 on the list. I was pleasantly surprised about my quote results and that add vet office exam was not going to cause me an arm and leg😀 Ms. Stephanie provided exceptional customer service so I am very please and will be making recommendations to my coworkers.
Insurer: Prudent Pet
By: Yvonne Bates
The best option out there
We needed insurance for our kitty and when we got a puppy, there was no question we would cover both animals. I hear all the time frustrations from fellow pet owners about the pet insurance coverage they are receiving. We have never had an issue with Healthy Paws!
Insurer: Healthy Paws
By: Sarah Benavides
Figo is great!
Figo is helpful, friendly, and fast. Their coverage is great and any claim I file is typically processed in 24 hours and paid within 48. Thank you!
Insurer: Figo
By: Stephanie Watson
very bad customer service and did not…
very bad customer service and did not respond to queries despite donations made to ASPCA that will all stop. Waiting on hold and trying to obtain account information is next to impossible.
Insurer: ASPCA
By: George Hunt
Fancy and I really appreciate Trupanian
Fancy has been having a sick spell for a few months. Trupanion has been a blessing with assisting with testing and medication. We could not have done it without Trupanion. I don't know what we would have done otherwise.
Insurer: Trupanion
By: Lyland
Peace of Mind
We've been policy holders for nearly a year now and, so far, I'm happy with our experience. Filing claims has been easy, everything that I expected to be covered was covered, and we've already saved money on what we would've paid out of pocket not having insurance. Sticker shock at the vet is definitely reduced. The only reason I can't leave a 5-star review is processing time, which in our experience has been about a month and a half for claims. If you can float the expense for that period of time, then this is a great policy, but if you can't, you may want to consider your options.
Insurer: Pets Best
By: Josh Biehl
They take a tremendous amount of time…
They take a tremendous amount of time to process claims with no communication. When you chat with someone you can't get a straight answer without giving them 6 pieces of information. I wouldn't recommend them.
Insurer: Pets Best
By: Nichole Pulley
They were quick easy to deal with compassionate and very adequate with reimbursement for Teddy's surgery
Here is the comment I left the company after they inquired about Teddy's recovery from his surgery: Thanks so much for your interest in Teddy!! Teddy is doing very well after needing a miracle surgery to save him! We though it was going to be a routine visit for some constipation and other "rear end issues" but my wife called me hysterical saying he has Bloat and that an emergency surgery was needed and that it wasn't looking very good. Thankfully, our vet Dr. was able to perform a successful surgery and although he was in pretty bad shape the first few days he has shown great improvement and looks to be passed all his problems!! I want to thank your company for the quick and very adequate reimbursement for Teddy's medical costs! It has been a Godsend. I will totally recommend your company to any pet owner I know!! Thanks so much for everything and stay well!!! Sincerely, Michael Schweller
Insurer: Healthy Paws
By: Michael