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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Really Impressed
Quite impressed with the customer service (I did call to ask why my claim was pushing a month). I adopted a sweet 1yr old rottie in Sept only to find she has horrible hip dysplasia (you wouldn’t know from looking at her) and a bad case of separation anxiety. PetsBest took my uploaded itemized receipts and broke them down into separate issues for payment. My girl is going to be able to see a specialist for her hips (thank goodness!) and I can now afford her anxiety meds! I saw my first reimbursement in my checking this morning.
Insurer: Pets Best
By: Ilia Jones
Dave
The claim process was very easy to understand and my claim was handled within a week. The only thing that I would change is not having to pay the veterinarian all the costs upfront. Many people do not have that type of income when their pet develops a serious illness or has a serious accident.
Insurer: ASPCA
By: David
ASPCA pet insurance is awesome!
They get claims paid quickly, are polite and kind and the coverage is great for the money. ASPCA cares about our pets!
Insurer: ASPCA
By: Becky
Joining Spot…
My total experience to date has with the process of joining Spot. My young pugb is blessed with good health so I have not experienced the claim process. I am pleased with the rates and the complete process of joining Spot ,and looking forward to a good relationship.
Insurer: Spot
By: linda blackburn
Fast response fast payment
Fast response fast payment
Insurer: Pets Best
By: Consumer
Great insurance
Great insurance. Easy to submit claims online.
Insurer: Embrace
By: Angel Hernandez
Keeping in mind I have not yet filed a…
Keeping in mind I have not yet filed a claim! The Customer Service was Excellent and helpful and the process was easy and stress free. I am waiting on a review of health history (for pre-existing conditions) and a Vet Report to shorten the Orthopedics waiting period. I will let you know when I have received that information or actually need to file a claim.
Insurer: Embrace
By: Jim Sullivan
Always fast & responsive.
Always fast & responsive.
Insurer: Pets Best
By: Nikki Christman
Covered claims as promised
On the whole, I’m not sold on the pet insurance thing, as my rates have increased substantially every year, even on my pets with no claims. I think the better investment is just to save for emergencies. That being said I got this on my new healthy rescue dog, for coverage of big catastrophic kinds of things. This year, he started having mysterious pain which has led us to several specialists, imaging appointments, and many meds, and embrace has been fair and prompt in covering all of the claims. I read many horror stories, so I was worried, but they have thus far paid all of the claims that are part of my dogs policy.
Insurer: Embrace
By: Jdd
Great customer service
Yas made things so easy to understand. She was friendly and helpful. The policy itself seems fair and so does the price.
Insurer: Trupanion Canada
By: Deanna