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Pet parents across the U.S. and Canada have left over 224,949 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Can't own a bulldog without it!
I have had insurance through Fetch for numerous dogs & numerous years now. We would not have been able to give our bulldogs (French & English) the life they deserve without Fetch. From allergies to unexpected accidents, we have utilized our insurance more than we would like, but are so grateful for it.
Insurer: Fetch Canada
By: Rhett
Excellent Customer Service
We lost one of our pets a couple of months back. I called in to cancel the monthly premiums. The Customer Representative was very polite and apologetic of our situation and was promptly able to refund the premium that had already gone through after the pet's demise. My second interaction was last week, where I submitted a claim for my other pet's lumpectomy. This claim was processed within a few days of submission and I was kept informed throughout the process.
Insurer: Fetch Canada
By: Pervez Ansari
Excellent Customer Service
We lost one of our pets a couple of months back. I called in to cancel the monthly premiums. The Customer Representative was very polite and apologetic of our situation and was promptly able to refund the premium that had already gone through after the pet's demise. My second interaction was last week, where I submitted a claim for my other pet's lumpectomy. This claim was processed within a few days of submission and I was kept informed throughout the process.
Insurer: Fetch
By: Pervez
Excellent Customer Service
We lost one of our pets a couple of months back. I called in to cancel the monthly premiums. The Customer Representative was very polite and apologetic of our situation and was promptly able to refund the premium that had already gone through after the pet's demise. My second interaction was last week, where I submitted a claim for my other pet's lumpectomy. This claim was processed within a few days of submission and I was kept informed throughout the process.
Insurer: Fetch Canada
By: Pervez
Happy Customer
Pets Best's website is easy to navigate and filing claims after my Bourbon visits the vet. All the claims are reviewed in a timely manner. The prices of the insurance offers is reasonable to me as well!
Insurer: Pets Best
By: Deidre Tharp
I was impressed to receive a call from…
I was impressed to receive a call from your customer service person, explaining in detail the policy, how claims work, and encouraging me to register on your site to more closely follow my account. Very helpful!
Insurer: ASPCA
By: Sheila Trasp
Never received my account number but…
Never received my account number but had no problem taking my money
Insurer: ASPCA
By: Rachel Groves
The insurance plans are very…
The insurance plans are very deceptive/unclear and the customer care representative has been very cold. The customer care representative seemed very cold and was vague and we had to dig in to get information out of him.
Insurer: ASPCA
By: Pooja Sargur