154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified January 26, 2023

The app that you have does not help

The app that you have does not help, I tried writing a claim but it wouldn’t let me continue when trying to find the vet so I had to go online to do it so your app needs to be fixed.

Insurer: Spot

By: Nailah E. Brookins

January 26, 2023

great company

ive had nothing but good experience with pets best.

Insurer: Pets Best

By: Jennifer

Useful
Verified January 26, 2023

Awesome customer service

When I first signed up, Pati walked me through what my policy covered and how insurance worked since I never had any coverage for any of my pets. She made the process so easy and I have been a customer for years due to the ease and awesome customer service

Insurer: Prudent Pet

By: genesisv Villalobos

Verified January 26, 2023

The published literature was concise…

The published literature was concise and informative. Your comparisons and participation in the comparison app was very helpful.

Insurer: ASPCA

By: Jaci

Verified January 26, 2023

have not use your insurance yet.

have not use your insurance yet.

Insurer: ASPCA

By: Sharon Gable

January 26, 2023

Great Customer Service and Claim Reimbursements

I am on my 2nd year with this company and I couldn't be happier. My mixed breed dog that I adopted in 2016 from the shelter has been healthy at all her yearly vet visits. This policy was offered through my current insurance and I decided the price was right and she wasn't getting any younger! 28 days after purchasing the policy my dog was diagnosed with Cushings Disease, I was devastated! I was overwhelmed by the cost of testing, but she was worth it. I was going through my e-mails and a reminder that my monthly premium had been withdrawn from my account caused me to check and see if the policy would by chance cover her treatments....I got a great surprise, they were covered! With my first claim I had to send in 12 months worth of Vet Visits to show she had not had any issues up to this point. So when I submitted my claims (and I've done so for medication and testing for this last year) they were quick in reimbursements per my policy. When I've had questions they were very prompt in responding. I would recommend to any pet parent. Of course the younger the pet the better the policy price, but that's a given with any policy. I like that you can choose your deductible, your max payouts per year...it makes it easy to find coverage you need at a price that is affordable!

Insurer: MetLife

By: Cathelyn

Useful
January 26, 2023

Thank god for pet insurance

If you have a purebred dog, but the insurance when they are young and have no problems yet

Insurer: Healthy Paws

By: Carol

Useful
Verified January 26, 2023

Excellent

You know you made a good choice in insurance provider when a seasoned Veterinarian concurs that Trupanion is fantastic. Quick to respond and deliver. No issues or delays. Easy to get a hold of. Thank you Trupanion!!

Insurer: Trupanion

By: Paul

Useful
Verified January 26, 2023

Gold Standard

They have express pay so you only pay your 10 percent up front. They never raise price for aging like most others do. The customer service and 24 hour hotline doubles as a shoulder to cry in when you are worried about your pet emergencies . They paid out 40 thousand for a brain surgery to remove a seizure inducing non malignant tumor. I LOVE Trupanion.

Insurer: Trupanion

By: Silvia

Useful
Verified January 26, 2023

Peace of Mind!

I have a senior horse and mortality/medical/accident insurance has gotten too expensive for me. ASPCA medical/accident plus the preventive care maintenance program provided exactly what I needed to guarantee quality care and maintain peace of mind in caring for my senior guy.

Insurer: ASPCA

By: HomeTree

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