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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Claims improved 100%
Last year, claims took an unusually long time to payout. Thus year, my claim was completed in a week. Going in the right direction now guys!
Insurer: Pets Best
By: Clancy Kress
Nice an easy transaction
Nice an easy transaction. App works great and time to process seemed reasonable. Cheers
Insurer: Embrace
By: Anthony Silva
Pets Best is a Life Saver
I have had the most pleasant customer experience using Pets Best for 2 separate dogs over 3 years. The claim process is easy and the app is easy to use as well. Their communication is excellent and the explanation of benefits documents are always thorough. I can not recommend this insurance company enough.
Insurer: Pets Best
By: Jennifer
Compassionate and caring
The woman that I got to talk to when I called in was so polite so nice so sweet so caring and she took her time explaining everything to me I'm happy you have grate workers.
Insurer: Trupanion
By: Thomas
Wonderful customer service
Trupanion assistant who handled my call was excellent.
Insurer: Trupanion
By: Mary
Was pretty easy to enroll except having to hit a dollar amount each time to see what premium was. Be easy to have a table available to look at.
Easy and well explained
Insurer: Trupanion Canada
By: Rebecca
Excellent service and insurance plans
Extremely easy to sign your pet up. Friendly consultants. When I called to ask about certain coverage, the consultant was extremely helpful. Easy to use the App for submitting a claim. Quick result once the claim was submitted.
Insurer: Trupanion Canada
By: Bryanna
Responsive excellent customer service.
reviews and recommendations
Insurer: Trupanion Canada
By: Jean-Marc
Fantastic company! A rarity in insurance
Very easy to enroll reasonable price knowledgeable staff
Insurer: Trupanion Canada
By: Mabel
Catherine was very helpful and knowledgeable
When speaking to Catherine yesterday she was very helpful and knowledgeable..She answered all the questions I had at this time. I appreciate her helpâ¦setting up my little Busters Policy⦠Thank you
Insurer: Furkin
By: Cindy