154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,837 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified January 30, 2023

I had questions about the policy…

I had questions about the policy because I did buy the extra wellness and didn't realize that they went into effect on different days.

Insurer: Pumpkin

By: Jo Si

Verified January 30, 2023

Well I haven’t had the opportunity to…

Well I haven’t had the opportunity to use your services. Stay tuned!

Insurer: Pumpkin

By: customer

January 30, 2023

Compassionate, Responsive, Easy to Work With

This company has been wonderful! They are easy to work with- emails are answered quickly and thoroughly, claims are paid very promptly, submitting a claim online is super easy. They were so compassionate when one of my dogs passed away and if I hadn't already spent all his allocated wellness costs, they would have covered part of his after care. I can't say enough great things about them

Insurer: Embrace

By: Kristin

Verified January 30, 2023

Your representative was top drawer

Your representative was very knowledgeable and personable. I appreciated you all helping me get health insurance for my cat, Licorice.

Insurer: Pumpkin

By: Cyril Lagvanec

January 30, 2023

Embrace is great

Embrace is very convenient to complete a claim and their response time is phenomenal! Thanks!

Insurer: Embrace

By: Christine Khan

Verified January 30, 2023

The best policy for my dog and for the money

I reviewed probably a dozen different health insurance policies and prudent seem to be the closest one to meeting my needs and expectations at the right price.

Insurer: Prudent Pet

By: Frank Cohen

Verified January 30, 2023

UH OH - She ate what?!

I was sooo thankful to be able to take my girl in after a bout of 'indiscrete ingestion'. I am a student, so my budget is fixed - having Trupanion is the confidence I need to provide the best care for my girl! She is my second pup insured through Trupanion, and I'll never use anyone else! I've never felt anything other than cared for, and the coverage gives me the peace of mind to let my pups experience the world without financial anxiety! THANK YOU TRUPANION!

Insurer: Trupanion Canada

By: Mary

Useful
January 30, 2023

Best Pet Insurance!!

Spot is the best Pet Insurance, super easy to get a quote, everything was explained in a clear matter, and customer service was helpful!

Insurer: Spot

By: Justin

Useful
January 30, 2023

Best pet insurance

So happy I decided to go with Spot Pet Insurance! The process to get a quote was super easy! Their customer service was great for all my first time questions about how pet insurance works! I recommend Spot Pet Insurance to all my friends & family who are pet owners!

Insurer: Spot

By: jeneen

Useful
January 30, 2023

Lousy customer service experience

Submitted a claim on 1/10. Received a message on 1/17 on the app that they reviewed my claim and that they requested medical info from Vet. I checked with vet on 1/20 and they had not received anything from Embrace. I sent email to Embrace on 1/24 asking when they sent it. On 1/28 I got a note saying they were going to have to request the info. I called Cust service on 1/30 and they said they didn’t send email request until 1/28 and it could take 30 days from receiving info from vet to settle the claim. I called vet on 1/30 and they still had not received the request from Embrace. The vet was going to call them. I’m very dissatisfied with what was a lousy customer service experience! We’ll see how long it actually takes to settle the claim! I expected much better!!

Insurer: Embrace

By: John O

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