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Trupanion Claim Survey
Fabulous!
Insurer: Trupanion Canada
By: Catherine
Focus on your pet not the bill!
Not only would I recommend Trupanion, I have recommended it
Insurer: Trupanion Canada
By: Joyce
Older information that Yasmin explain to me was excellent
Our 6 years old Italian Spinoni dog Ella needed a tooth extracted and teeth cleaning and we were stunned by the bill. Trupanion showed up to help and covered 25% of our bill, $750.81 out of $1893.43. Ella is feeling so much better. Thank you so much for helping us taking care of our darling Ella. Claudette & Michael and Ella..
Insurer: Trupanion Canada
By: Claudette
Not sure if I like the way premiums are figured
Overall Iâm happy which is why I have 4 dogs enrolled with you, but your company continues to get harder to put claims in with
Insurer: Trupanion Canada
By: Heather
Easy Process
The CSR was friendly, helpful, and knowledgeable. My call regarding forgetting my password was answered immediately. The only thing that wasn't mentioned, which I discovered after my email was updated, was that premiums could increase as a result of clients changing their personal information, such as address. Not a huge concern but important intel nonetheless.
Insurer: Trupanion Canada
By: Lindsey
Very nice and helpful
The process was easy and I love it that Trupanion pay the vet directly
Insurer: Trupanion Canada
By: Desiree
Trupanion was there for us in a time of need and showed true compassion.
Un ami a recommandé
Insurer: Trupanion Canada
By: Denise
Very easy very friendly and 24/7.
Very friendly and easy to sort things out
Insurer: Trupanion Canada
By: Susan
Hop-pee says thanks
Very helpful and professional
Insurer: Trupanion Canada
By: Jason
Was easy
We love Trupanion, it would be nice if submitting a claim was easier. e.g. saving the vets we commonly use. If 2 animals are on a invoice being able to submit that in 1 submission.
Insurer: Trupanion Canada
By: James