154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,321 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,339 reviews
10,806 reviews
27,505 reviews
14,171 reviews
63,021 reviews
Category with most reviews
This chart shows the distribution of review categories.
I received my plan information quickly.
I received my plan information quickly.
Insurer: ASPCA
By: Robin Brown
Robbery
The effective date after purchasing insurance is way too late. I incurred $4,300 of vet bills after my dog became sick with parvo 3 days after paying for a full year of insurance. $0 reimbursed.
Insurer: Spot
By: Justin Kessler
Negative stars! Buyer beware!!!
If I could give it, negative stars, I would. Worst experience I’ve ever had in my life. Buyer beware!!!! This has gone on for so many months now that I’ve asked for numerous updates and there still has been no payout to a Gastro International issue. It’s been months now!! I’m going to write a review in every dog breed group I am in and Google, yelp everywhere for people to be aware this is how you treat your clients. Absolute worst experience ever and I’m never signing up again. Horrible!! People need to know how they’re going to be treated. I wish someone would have told me. Pay me the money you owe me already. This has been such a scam!!
Insurer: Embrace
By: Glenda Weygant
Pet claims
Its so easy to submit a claim and the "wait time" is quick. MetLife Pet Insurance is prompt, convenient and the C/S department is extremely helpful.
Insurer: MetLife
By: Joanne
Even if I make a mistake they are so…
Even if I make a mistake they are so kind and helpful.
Insurer: Embrace
By: Katherine
My pet died over 6 months ago
My pet died 6 months ago. Embrace refuses to terminate his policy, and continues to collect premiums each month. Serious problem! Update: Embrace has posted here that they resolved the problem, but in fact they debited my account for March, and have not credited back the over $500 in mistaken and unresolved auto-debits since last August!
Insurer: Embrace
By: Peter Howard
Embrace Pet Insurance is absolutely a…
Embrace Pet Insurance is absolutely a life saver. We have had the top line policy for out kitty for years, and I can't say enough good things about the claims process. We've never had any trouble getting reimbursed what we are due under our policy. The claims process is super quick and easy, with all of it being done with an online portal where you upload your itemized vet bill. And the few times I've had to talk to a customer service representative, they've been abundantly friendly and helpful. I have recommended Embrace to several friends, and they've also been incredibly happy and grateful for the coverage.
Insurer: Embrace
By: Anna
Fair pricing and seems to be more than…
Fair pricing and seems to be more than adequate coverage
Insurer: ManyPets
By: customer
Started off loving this company...
Started off loving this company - had a great experience signing up with them and have had great customer service experiences. When we first got our dog last year, I loved that they offered wellness coverage as I couldn't find that in most places. I was consistently reassured when I signed up that I could always change/downgrade my plan when it came time for renewal, so I opted for a higher coverage plan since it was my first time with pet insurance and my first dog, just to err on the side of caution. With my renewal coming up I called to discuss changing my plan going forward (as I found I didn't need as full of coverage as I originally got), and am hitting financial strain in which I need to be more cost-conscious. Now I'm told they've changed their system, and the lower coverage options I had before (and was talked out of with the promise of being able to change them down the line) are not an option anymore. It's really disappointing to not give your customers a heads-up with changes like this, and at least give the existing customers the option of changing before you implement this change company-wide. I'm still deciding how I want to move forward and if I want to continue using them knowing that this is how they treat their customers.
Insurer: ManyPets
By: Tiffany
Super easy to set up coverage for our…
Super easy to set up coverage for our sweet new fur baby Brie. We're so thankful for the ease of our first experience and hope all aspects of using the coverage will be just as easy and painless.
Insurer: ASPCA
By: Raquel