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Insurer: ASPCA
By: P. Hall
This reimbursement plan has been…
This reimbursement plan has been absolutley stellar the first year of coverage. It's a necessity these days as veterinary services have increased 3fold the last few years. If you're uninsured and complaining about vet bills, you're doing it wrong. I see most of the negative reviews are mostly lack of knowledge of how the plan works. First off, it's a "reimbursement plan" meaning; you pay for services and upload receipts, if they meet the plans criteria, a percentage is reimbursed. You also don't need to stay "in network" but you also have to meet your deductible before the reimbursement payments start. You also have to READ your policy before signing off, because that's half the battle. I inadvertently didn't include wellness my first years policy, and questioned why a certain bill was denied and they just explained wellness wasn't selected and to make sure to select when renewing. Calling/texting them directly is the best way to communicate and they strive for doing just that, clear explanations. If it's seen as "pre-existing", no, they won't cover so it's usually the veterinarian that determined that to be the case, as they will sometimes contact the vet directly when there are questions or treatment notes are needed. It's the best we've had, and they continue to be now for over a year. READ the plans people, before purchasing. The uploads can be filed within the Pet Cloud app VERY easily, and I just snap a pic/scan on phone, open app, and submit. There is nothing easier. If you don't use smart phone, you'll need to scan and upload the bills via computer. Make sure you know what your deductible is as well. You have so many plans to choose from and add-ons to protect your expenses. I'm just scrolling through these negative reviews and most are based on blindly navigating the company, purchasing a policy and have no idea what they bought or are making something so simple---just difficult.
Insurer: Figo
By: JK
Excellent service and timing of claim
This is my first pet where I purchased pet insurance. I was very happy I did, as my cat had a mast cell tumor that needed to be removed. I submitted my claim with Pets Plus US and there were no issues with my submission. It was reviewed and processed in 2 weeks, money in my bank account. I would definitely recommend this company for pet insurance. One item to note that Pets Plus Us has a yearly deductible, where other pet insurance companies you have to pay the deductible each time you put in a claim.
Insurer: Pets Plus Us
By: Esther
I haven’t filed a claim yet but I’m…
I haven’t filed a claim yet but I’m grateful that spca offers pet insurance.
Insurer: ASPCA
By: Mary Soesbee
Fetch helps reduce stress when it comes to a sick pet
We've been Fetch customers for a long time, and unfortunately had to use it a lot this year as our dog went through many health problems. The submission process is easy and Fetch has been amazing about providing reimbursements. They have greatly eased an extremely stressful time for us by lessening the financial burden. I recommend Fetch to every pet owner.
Insurer: Fetch
By: DG
Excellent
My dog had surgery in the past and was recently hospitalized for heart issues and fluids in the lungs. She stayed two nights at the ER. Both times I had an excellent experience with Trupanion. They were supportive, quick to approve estimates and they paid the reimbursement very quickly. Both times they paid 90 percent of the bill. I am very happy I made the decision to have them as my pet insurance.
Insurer: Trupanion
By: M.N.
Submitting a claim online was very easy…
Submitting a claim online was very easy and hopefully getting reimbursed will be the same.
Insurer: Embrace
By: Jennifer Vogel DeVerney
I signed my Suki up in 2009
I signed my Suki up in 2009. All these years Trupanion has made our journey together less stressful. Through operations, chemo, medications, xrays etc, They have looked after the claims quickly and made decisions easier to make. I lost my girl this February 2023 and Trupanion was there for us to the end. Thank you for making the last heart wrenching decision for me a little less painful.
Insurer: Trupanion Canada
By: Lynda Kitts
Thankful for Fetch
Thankful for Fetch, it has covered a lot of bills this past year. It wasn't without challenges though. If it wasn't for Fetch's superhero Anne W., I would have pulled my hair out due to frustrations with the app and loading info. She has helped me in so many ways to make the whole Fetch claims invoicing process easier. She's very professional, caring and kind. She takes care of details that I have been unable to do. She has helped me at every step of the way. I believe she has gone above and beyond in helping me. I really wouldn't be able to do this without her help. I would have had to cancel if it wasn't for Ann's help. I have found the app to be glitchy so I think it still needs some work, and I am not happy about some of their policy changes after I purchased my policy. But I am VERY THANKFUL that I have FETCH for my dogs as they have gotten older and they have had some health issues and Fetch has really helped with their medical costs. Anne has made certain that all my receipts go through so I can get reimbursed. There used to be more time allotted to turn and receipts and I struggle with getting them all in. I was about ready to cancel my policy because I just couldn't get all the invoices in correctly. But then Anne helped me and made everything so much better and easier and I kept my policy and I'm really glad I did. If it wasn't for the combination of Fetch and Anne we would have had so much more in medical costs this past year. Anne made really good suggestions on my dogs policies as well. Anne has made working with Fetch so much easier as I can get bogged down with details and I know she cares and has my dogs best interests at heart. Thank you so much Anne. Thank you Fetch for covering my
Insurer: Fetch
By: heidi
Helped a student out!
My 3 years old dog got suddenly very sick a week ago. I was stressed because I knew the fees would be estimated at over 5 000$ which I didn’t have as a university student. Happily, I had enrolled my dog as a baby just in case something like this would happen. I never made a claim before and I was happy to hear Trupanion could make direct payments to the vets! The single bill I paid on my own was reimbursed in less than 24h! The only thing I can say is wow! What a relief on my dog mom shoulders. I would recommend Trupanion to anyone. With this, I was able to try everything to help my furbaby.
Insurer: Trupanion Canada
By: Audrée-Pascale Godin