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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Customer service is always the very…
Customer service is always very friendly & helpful. Very patient explaining what you’re inquiring about. The never rush you. The claims pay very promptly and they coordinate with your pet’s doctor and make payments directly to them. No having to pay then get reimbursed. Love Trupanion
Insurer: Trupanion
By: Randy Cox
Kelli was helpful
Kelli was helpful, knowledgeable and answered all my questions.
Insurer: Pumpkin
By: customer
Very easy to file a claim with quick…
Very easy to file a claim with quick refunds!!
Insurer: Embrace
By: M Johnson
Spoke with Tattiana Smith and she was patient and knowledgeable!
Spoke with Tattiana Smith and she was very patient and knew exactly what to do about my more complicated claim! I always appreciate excellent customer service!
Insurer: Fetch Canada
By: Michelle Murray
No Words to accurately describe how horrible
The company is shady and they just want money. If you look at the reviews on Yelp and BBB you’ll see plenty of complaints. When I filed complaints with the BBB it showed 24 complaints in the last 3 years, 22 of those in the last YEAR. They gave me misleading information to get me to sign up and then told me something different after I signed up. If you read the reviews on Yelp and BBB you’ll see similar stories. Stay away. Also, if you leave bad reviews they just copy/paste some BS answer without actually reading what you wrote or listening to you. The worst and then some.
Insurer: Pumpkin
By: Martha
I have Embrace Insurance for my two…
I have Embrace Insurance for my two dogs. The website is super easy to use and to forward claims. I’ve been very satisfied with this company.
Insurer: Embrace
By: Pamela Shelton
Easy to follow graphics,
Easy to follow graphics,
Insurer: Pumpkin
By: al
Great service
Great service! Always resolves the issues in such a swift manner! I recommend Fetch to all my pet loving friends and family!
Insurer: Fetch
By: Katie Orozco
Claim form
Submitting a claim for Lil Cali my cat was simple and easy.
Insurer: Embrace
By: Susan
Takes for ever just to review a claim…
Takes for ever just to review a claim been waiting two weeks and still no word.
Insurer: Embrace
By: Daniel Begyn