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Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Unable to judge
3-stars are given as I have not had to make a claim so far. The true measure of an insurance company is how well they respond to claims. My experiences with insurance companies are that they are great until a claim is made. Edit: I have changed my rating from 3 to 1 star. This change is due to the fact that I decided not to renew my auto insurance with Sonnet. The renewal date was set for May 3, 2022. I gave my notice in April 2022. I thought everything was done but on May 2, 2022 I received an email that my policy was cancelled but I owed $235.00. On top of that, the email went on to state that if I did not pay my account would be turned over to a collection agency. I have used several different insurance companies over the years and have not had any problems closing out a policy. Also, I have not had a balance ever being demanded, let alone being threatened with a collection agency.
Insurer: Sonnet
By: M Campbell
We made a great choice with Figo Pet…
We made a great choice with Figo Pet Insurance. Honest company and good people. thanks
Insurer: Figo
By: Norman
Loyalty discount
Sonnet has no policy to reduce premium over a no years being with the company . Hopefully you will consider giving specific discounts for being with the company for a number of years.
Insurer: Sonnet
By: Sajjad
The best insurance company ever in my eyes
Hands down this is by far the best company to do any business with I love the Fact that we're able to do everything online And they help you right away 💯💯
Insurer: Sonnet
By: Donte
Wonderful service through a tough time
The ease at which it was to submit a claim and level of customer service was absolutely wonderful.
Insurer: Lemonade
By: Kristen
I haven't had to submit a claim yet so…
I haven't had to submit a claim yet so I can't comment on their service that way. I can say it was painless to apply for coverage and the rates are really good.
Insurer: Sonnet
By: Lois Oulton
Good service never had an issue but…
Good service never had an issue but instead of my insurance going down it usually goes up. I have no tickets or demerit points on my record so super frustrating, might want to look at another company
Insurer: Sonnet
By: Brielle
I believe Sonnet provides a transparent…
I believe Sonnet provides a transparent and fair policy pricing. Making change to the policy is easy (e.g. adding or removing a vehicle) and I can customize my policy according to my needs.
Insurer: Sonnet
By: Kalyan
Single mom, 3 kids, major city…
Single mom with three kids in a major city. I wouldn’t be able to afford driving a vehicle and all the freedoms and privileges that come with owning and driving a vehicle. Thanks so much.
Insurer: Sonnet
By: Echo