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Trupanion is your typical insurance…
Trupanion is your typical insurance company always trying to get out of paying. I have been with them 1.5 years now and am so disappointed. Our dog has had 2 episodes of vomiting and not eating or drinking. We saw the vet for both these episodes. Our dog was prescribed the same medication. I am in the medical field myself and didn't anticipate any issues with having to pay deductible again. One visit was listed as vomiting with working diagnosis of non specific gastroenteritis. The second visit was listed as non specific gastroenteritis. Trupanion deemed this 2 different conditions! I did my due diligence and appealed and sent in the medical records and had vet speak to them. I even have a message from vet stating insurance should be fine, he spoke to them. To my dismay they have declined the appeal as they found inflamed GI tract in the records of the 2nd claim. This is outrageous and completely taking advantage of clients. I feel sorry for individuals with no medical knowledge as you are probably being scammed. I would STEER CLEAR of this company as their business is not about helping clients, but about profit and trying to get out of paying claims.
Insurer: Trupanion Canada
By: Shannyn
I havent received any information…
I havent received any information regarding this pet insurance that I have started paying for.
Insurer: Spot
By: Nancy Montag
Cat Health and Nutrition
Thanks for sharing such an informative article. I really appreciate it. I'm also writing stuff on cats' basic needs and utilities: like the best brushes for long-haired ragdoll cats or the best food and treats, and also about litter and cat toys. You can read my blog post at https://gopetco.com/
Insurer: Pets Plus Us
By: Rabbi
Great navigation
The website was very helpful and easy to follow through.
Insurer: ASPCA
By: Brandy Ramirez
Horrible customer service
Don't waste your time and money on this company. Their coverage may seem good but the customer service is shockingly bad. They took 2-3 weeks to reply one email, with no intent to help you. The email customer service was like a robot whose only job is to keep asking for more documentation even when it makes zero sense. And when I complained to them about this and said if my issue wasn't addressed I'll switch to another insurance company, they didn't bother to reply me. So I switched. Luckily I got out early and escaped them after only paying two months of premiums. This company either cares zero about it's customer, or has extremely poorly trained customer service.
Insurer: Pets Best
By: Serena Wu
I could not complete the process
I could not complete the process. It said that I signed up, but didn’t complete registration. I forgot my password, but it won’t let me reset it, because it is incomplete.
Insurer: ASPCA
By: Cheryl Leonard
Love love HealthyPaws
Love love HealthyPaws! I cannot say enough good things about them. They are literally the best pet insurance - are quick to review, close and reimburse claims all wiithin a week or less! They remove the financial worries i have on a day to day basis on what happens to my pet.
Insurer: Healthy Paws
By: Angie Yap
Customer service is awesome!
Customer service is awesome!
Insurer: Trupanion
By: karen_johnsontriad.rr.com
submitting a claim
Pets Best is easy to work with by using their app and submitting claims for my dog's vet care. We recently had an emergency visit that was pretty expensive when the visit was completed. Once I submitted the claim it was reviewed and explanation of benefits and the amount the insurance would be paying from the total cost was accurate to my coverage and very easy to understand. I highly recommend pets best.
Insurer: Pets Best
By: Karin Torrisi
I’ve been using this insurance for a awhile
I’ve been using this insurance for a few years now, when my dog gets hurt, they pay a great portion of the bill, the only problem I have with them is that every other year they raise their premiums, I know stuff goes up, but OMG every other year? it got so bad that I literally had a raise my deductible just to lower my premium
Insurer: Trupanion
By: Denise Sallette