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Easy to submit claim
The app makes it very easy to submit a claim. My vets office helped immensely.
Insurer: Embrace
By: Robin Finney
Love HealthyPaws
Love love HealthyPaws! I cannot say enough good things about them. They are literally the best pet insurance - are quick to review, close and reimburse claims all wiithin a week or less! They remove the financial worries i have on a day to day basis on what happens to my pet.
Insurer: Healthy Paws
By: Angie
Outstanding company
Our dogs and cats have been insured by Embrace for over a decade. We currently have a senior lab/husky, one cat who is astonishingly the queen of the house at 20, and three other cats. Embrace has insured other animals in the past, including a dog who we recently lost after an extremely difficult year. Embrace has been an essential partner in insuring that our four-legged family receives excellent medical care. This company offers a choice in coverage and deductible. We did not opt for the wellness coverage. The traditional coverage also includes acupuncture, chiropractic, and integrative medicine care, all of which are increasingly mainstream and very effective care. The Embrace website is clear and very easy to use. Phone calls have always been answered by friendly, knowledgeable, compassionate representatives who quickly respond to questions and obviously love animals. Email provides the same excellent service. Invoices are very easy to submit either via email, fax, mail, or a phone app. I use the phone app exclusively now unless Embrace has a question that requires an email response. Like the website, the app is easy to use and there’s an acknowledgement of receipt within a day. Claims are processed quickly and reimbursements are made via direct deposit to our checking account within a few days.
Insurer: Embrace
By: LAURA BEREND
They gave me money
I purchased pet insurance through work. Never had it before. Dog got sick requiring IV therapy, overnight stay at vet, and meds; called to see what was required and MetLife rep told me exactly what to do and reminded me that well visits also covered. Thanks, MetLife, for expediency and courtesy
Insurer: MetLife
By: Joel
I recommend pet insurance to everyone…
I recommend pet insurance to everyone but ASPCA has made dealing with insurance for my babies easy. They're quick with processing. Everyone I've ever talked with in customer service us extremely helpful. Just make sure you buy it when you first get your pet, it is not helpful after something has happened. My baby has had two TPLO ($5000 surgery) and both were covered.
Insurer: ASPCA
By: KT
Best Support Service Ever!
Each representative that I spoke to was knowledgeable, kind, and very very helpful! I had many questions and called back several times and each person I spoke to was as equally informative and kind as the last. On-boarding my two cats with Pumpkin was one of the best experiences I've had with a support center or any customer service team ever.
Insurer: Pumpkin
By: Crystal
From Miller
You guys have been awesome
Insurer: Trupanion Canada
By: Howard