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The point of insurance is to cover and…
The point of insurance is to cover and assist with the unexpected. Well, our dog tore his ACL 5 months and 24 days into having a policy out. He unexpectedly contracted this injury and without hesitation this company chose not to pay a dime even after we appealed. The whole reason to get coverage was a for these instances and we were left high and dry without help. Please, do not do business here.
Insurer: Pets Best
By: Dylan wenzel
Not worth it even though customer service folks were nice
The short story: $556 insurance: $765 charges: $205 reimbursement. (and my insurance goes up to $628 in a few days which was news that was not emailed to me and was buried in the website.) $1,116 expended. With insurance. Without insurance: $765. I understand that insurance is for the what-if situations and you often don't get back what you pay in premiums. But I paid roughly $880 for a what-if situation (surgery) and was reimbursed for less than ONE FOURTH. The long story: *Bill for hot spots: $117 - not covered because the dog had previously had hot spots. (That amount is not figured in my calculations.) *Bill for bordatella. Not reimbursed -- not considered preventative care $30 charge; ($25 allowed amount) *Bill for $696 for surgery -- removing a weird tumor on dog's leg. Allowed amount: $180 *Bill for pre-op blood test -- $`171. Not covered because of on-going treatment. Huh? The growth shows up, and this is considered on-going treatment, though it's preparation for the surgery? *Bill for wellness exam: $67 Reimbursement: $25. I don't think I'll renew.
Insurer: ASPCA
By: Jan Sidebotham
Phenomenal customer service.
Phenomenal customer service.
Insurer: ASPCA
By: Marta Unker
I just like everything you cover
I just like everything you cover. Don't like price though.
Insurer: ASPCA
By: Loann Spieker
It's so easy to submit claims
It's so easy to submit claims. They are ethical and straight-forward. I have rarely had claims denied, and all decisions were fair.
Insurer: Embrace
By: Haidee Storms
Worst insurance ever
Worst insurance ever. Always requesting more information and never covering what they say they will when you sign up. I would have never signed up if I knew how bad this company is for pet insurance.
Insurer: MetLife
By: Teresa Paquin
Great insurance and customer service
Great insurance and customer service
Insurer: Pumpkin
By: David Duenez
Outstanding experience
I want to say that this company is amazing. I wish all insurance companies (auto, health, etc) were as easy to work with. You reach someone immediately when you call them and they are always happy to help. I have been a customer since June 2022 but decided to write a review today because I just filed my first claims yesterday. Everything was processed in less than 24hs and covered exactly as explained in the policy document. Thank you Manypets!
Insurer: ManyPets
By: Lucas Maahs
Best Pet insurance I ever had !! Prompt payments and easy to claim. Premiums are decent too !
Would highly recommend. Excellent service with claims. Very fast.
Insurer: Figo
By: Allene Christenson
My dog was at the veterinary clinic on…
My dog was at the veterinary clinic on a Monday and by Wednesday I received my insurance payment. I have never had a problem with the claims I have made. I have been with Trupanion since I brought my dog home, almost 13 years ago and have been satisfied with how my claims were handled.
Insurer: Trupanion
By: Diann Johnson