217,718+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,718 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The premium got very pricey after 2nd…
The premium got very pricey after 2nd yr renewal. It went up over 25/m per dog. In hindsight I can say it was worth it due to having the first claim a few months later. Once I made the claim they missed the diagnostic part of exam and denied it. They corrected it but after making a few calls and having to follow up a few times which was too much work and time spent, they finally corrected it so I very pleased they made it right. Almost all of the reps are helpful and professional. It’s just the constant following up that’s frustrating. Met life kept asking by email for the shipping date of a medication which was sent multiple times and kept emailing me it would be denied if I didn’t submit. So again I had to call two more times to finally get it resolved. I think they should be more proactive getting it rectified quickly. In the end, they reimbursed all of the claim. I’m hoping as time goes on I’ll see improvement in that department.
Insurer: MetLife
By: Dog parent
Super-fast response time!
I was incredibly impressed with how fast the process was handled with my claim. Great experience!
Insurer: MetLife
By: Cheryl
easy claims
the process for sending in a claim is very clear and easy. Refund is paid quickly.
Insurer: Spot
By: Mary Fletcher
Filing claims is quite simple and…
Filing claims is quite simple and reimbursement also gets to be a simple process
Insurer: Spot
By: Maria Ruiz
Easy app to understand submitting a…
Easy app to understand submitting a claim was really easy to do and they were very prompt and getting back to me when it was finally resolved.
Insurer: Spot
By: askandy
Got paid instantly
Got paid instantly. Loved it. Thanks a lot.
Insurer: MetLife
By: M Jamil Hossain
The process for submitting a claim was…
The process for submitting a claim was very easy to do in the app. And claims were processed within a couple of days.
Insurer: Spot
By: Andrew Lewis
Very quick response
Very quick response. No hassles. The claim was handled quickly and payment sent to my account in a very timely manner
Insurer: MetLife
By: customer
Great CS
Great CS. Any time I call I’m able to get my questions answered. Both claims I have filed have been paid promptly and without any issues
Insurer: Spot
By: Shea Qualls
It said 38.84 price so I was expecting…
It said 38.84 price so I was expecting that to come off my card but instead they took off over 70 dollars I am very angry and will b canceling and expecting a full refund
Insurer: Nationwide
By: customer