217,074+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,074 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Always happy with Trupanion
Always happy with Trupanion. We have all three pets insured. Claims process is easy.
Insurer: Trupanion
By: KSH
Great service
Claims are reviewed and paid in a timely manner. They are reliable and consistent in what they cover. Customer service reps will also reach out at times to check in on your pet.
Insurer: Healthy Paws
By: B.L.S.
The representative did fine but I think…
The representative did fine but I think I’m being charged too much. They’re making me pay two months and I’m just adding a dog. I already have insurance with you.
Insurer: Nationwide
By: customer Kathy glasgow
Thank you Healthy Paws!
Being a member of Healthy Paws was one of the best decision I have made. Thank you for helping take care of my French Bulldog. He is with us today because of you!
Insurer: Healthy Paws
By: Sean
Josh handled my new pet insurance very…
Josh handled my new pet insurance very quickly and efficiently
Insurer: Fetch
By: Kathy Yannotti
A Big Thank You!
A Big Thank You! to Megan H. on the fetch team who helped answer my questions about one of my kittens. She was patient and understand and the sign up process was easy!
Insurer: Fetch
By: Belen Cervantes
Excellent process
Excellent process. I received the documents and a link to the portal in seconds. I'm looking forward to the relationship with Prudent Pet Insurance
Insurer: Prudent Pet
By: Laurie Ream
SHAME ON HEALTHY PAWS
I have been a Healthy Paws customer for 12 years. The price started at $36 a month with a $100 deductible and 9o% reimbursement. It eventually went up to $153 a month with the same plan. With no other explanation other than my dog was now 12 yrs old and had 2 cancer surgeries Healthy Paws decided to change my plan to $104 a month with a $500 deductible and a 70% reimbursement. My dog gets monthly allergy shots for around $200 a month so while my monthly payment was reduced to $104, it’s still costing me much more monthly with a 70% reimbursement. I called to ask to be put back to my original plan and was told that couldn’t happen because my dog was a sickly senior. Now when I try to log into my Healthy Paws app it says “HPPI App” wants to use “Chubb.com” to sign in. It also says “this allows the app and website to share information about you”. The choices are to press cancel or continue. So Chubb has decided I can only sign into the app if I allow my information to be shared with whomever they choose. That is a wild invasion of privacy. I’m not even given the option to opt out of this! I called to complain and was told that I can email my claims in rather than use the app. Now I have no access to my dogs records from the last 12 years. I emailed my claim in and had no receipt acknowledgement so I called to make sure my claim was received only to find out that I was given the wrong email address. This is my second review of Healthy Paws on Trustpilot. After the first one I was given the courtesy of a reply from Trustpilot saying they contacted Healthy Paws on my behalf as well as the MANY others who had the same issue with Healthy Paws. Trustpilot’s email to me said that Healthy Paws would like to talk to me. Healthy Paws has my address, phone number and email and yet I haven’t heard a word. So I called Healthy Paws and read them what Trustpilot said. I was told my conversation was being recorded and that there would be a “ticket” of my complaint forwarded to management. That phone call took place 5 weeks ago. If you are new to Healthy Paws do yourself and your pet a favor and cancel immediately and find a trustworthy, reliable company with some integrity. I have friends who have switched to ASPCA, Lemonade, and PetsBest and they are very satisfied. Now I’m trying to get a copy of all my dog’s records without much success. They know they have me over a barrel because I can’t switch to another company with my dog’s preexisting conditions and her age. Chubb is exhibiting their greed and exploiting senior pets and their owners. They should be shamed out of business.
Insurer: Healthy Paws
By: Janice Giacobbe
I wish it covered more and for larger…
I wish it covered more and for larger amounts. The price is reasonable but it could cover more.
Insurer: MetLife
By: Customer
She was great and help with every…
She was great and help with every question.
Insurer: Nationwide
By: Ryan