154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 22, 2025

Fast, efficient, no hassle

Fast, no hassle and efficient claim processing. Excellent customer service

Insurer: Spot

By: Steven Master

Verified September 22, 2025

Great Choice for Pet Insurance

I have had Trupanion for almost six years now. They are fast with claims. If your vet accepts payments they can send payment right to the vet.

Insurer: Trupanion

By: Dolores

Verified September 22, 2025

Getting way too expensive

Getting way too expensive. Miniscule payouts.

Insurer: Trupanion

By: Heidi Kolton

Verified September 22, 2025

I have had metLife pet insurance now…

I have had metLife pet insurance now for some 7 years / two different dogs and it has been very worthwhile - but will say when i first subscribed it was for catostrophic purpose and was $35 a month i am now more than triple this cost for same coverage and a deductible of $250 -for 5k - I do think it has gotten pricey - and hoping that the renewal isn't double this year what i pay now because i will have to seek other companies -

Insurer: MetLife

By: Valued Customer

Verified September 22, 2025

Trupanion has always been my go to for pet insurance

Trupanion has always been my go to for pet insurance because they do say exactly what they say they will. I’ve never had any issues with claims and they rarely increase the premiums even as the pet becomes old & the probability of illnesses increases. I’m even able to have any claims from my local Vet office or the two ER Vet Hospitals bill directly to Trupanion which is a huge perk.

Insurer: Trupanion

By: customer

September 22, 2025

Peace of Mind When We Needed It Most

When my 3-year-old dog suddenly began heavy breathing, I knew something was wrong. We rushed her to the vet, where she had to be kept for several days for monitoring and treatment. It was a stressful time, not only worrying about her health but also facing the reality of a very expensive vet bill. Thankfully, Pets Best was there when we needed them most. Knowing that more than 75% of that bill was covered gave us incredible relief. It meant we could focus on helping our dog recover, instead of being consumed by financial stress. The process was smooth, and the support gave us peace of mind during one of the scariest moments we’ve had as pet parents.

Insurer: Pets Best

Veterinarian: Upper East Veterinary Center

By: Zelma

Useful
Verified September 22, 2025

Claim was processed and paid into my…

Claim was processed and paid into my account within 2 days!

Insurer: Pumpkin

By: Lynda

September 22, 2025

User Friendly

I started using petsbest when my dog was a puppy, months later he suffered his first seizure. Pets Best has made it easy for me to afford his countless vet appointments, his medications, and the surgery he has had. With pets best by my side, I don't think twice about getting him the help he needs. I love pets best user friendly methods so much, that when I adopted a cat, I also created an 'account' for him. I have spoken to pets best costumer service and was given all the details and help I required.

Insurer: Pets Best

By: Diana

Useful
September 22, 2025

Worst insurance ever!

By far one of the worst pet insurance ever. Filed a claim and they have been denying it trying to make it seem something else. No matter what they don’t want to reimburse money!! They have uneducated people who know nothing about medical denying everything. Getting a lawyer

Insurer: MetLife

Veterinarian: 24 Hour Animal Emergency Hospital

By: Monica

Useful
September 22, 2025

PET'S BEST

ABSOLUTELY 5 STAR SERVICE!!!! i CERTAINLY RECOMMEND THEM. I HAVE 3 DOGS--2 WHIPPETS AND 1 CIRNECO DEL ETNA. I HAVE BEEN THEIR CUSTOMER FOR A LONG TIME AND THEY ARE STILL THE BEST!!!

Insurer: Pets Best

Veterinarian: Bonnie Brae Veterinary Hospital

By: diane

Useful

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