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Pet parents across the U.S. and Canada have left over 207,041 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Having Met Life provides the Mutt Life!
An absolute BLESSING it is to have affordable, organized health insurance coverage for our pack with Met Life!! Our dogs are our kids. It's as simple as that. What we are able to provide for them by having Met Life coverage brings peace of mind to us. Especially as our one dog is aging and not aging optimally. He has several complicated concerns and without the coverage, we would not be able to support him so he can live the best, full life he deserves. Met Life is the biggest spoonful of medicine we give him! I will always carry coverage for our pack of dogs with Met Life. Truly so grrrrrateful!
Insurer: MetLife
By: L. Sabin
The app is very easy to use
The app is very easy to use, the claims process is simple and claim processing is always timely.
Insurer: MetLife
By: Derrick Ingram
The person in customer service was…
The person in customer service was great and very helpful.
Insurer: Embrace
By: DIANE
They allowed my (separated) wife to…
They allowed my (separated) wife to cancel the insurance on my two beautiful Mainecoon Feline boys, and by the time I learned of it, it was too late to reinstate the insurance. Now it it going to be 3x the amount and I cannot afford it. In conclusion, they care more about your $$ than they do about protecting animals. Why would they allow someone else to cancel YOUR pet insurance? I'll tell you why, so they can charge you a higher premium once you recommit. p.s. I would have left zero stars if it was an option
Insurer: Trupanion
By: Michael Harris
Very easy to use and submit a claim
Very easy to use and submit a claim
Insurer: Embrace
By: Laura E
I could not be happier with the…
I could not be happier with the simplicity of the process and responsiveness to new claims. No hassle and seamless!
Insurer: Figo
By: Kathleen
Great product!
The product is not cheap, but it is well worth the price!
Insurer: Trupanion
By: Thomas
Too slow in refunding
You are absolutely too slow in giving back the refund!
Insurer: MetLife
By: Jean Rose
I have been with Petfirst/Metlife for…15 years!!!
I have been with Petfirst/Metlife for many years. First off, the customer service is outstanding. If you call in, the representatives are helpful and kind. The communication about claims and what plan works best for you is wonderful. They don’t try to upsell you. The premiums are a little more expensive but I think it’s worth it for a quality product. Thanks to Petfirst/Metlife.
Insurer: MetLife
By: Georgianne