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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Peace of mind
My dog got sick and rather than be worried about finances, I was able to focus on quality care to save her life. This insurance gave the peace I needed to make that decision to continue with best quality care.
Insurer: Spot
By: Deborah Slankard
The insurance was extremely fast at…
The insurance was extremely fast at reviewing and refunding my claim.
Insurer: Spot
By: Terri Hardin
Very prompt reimbursing for Maisie’s…
Very prompt reimbursing for Maisie’s dental extractions.
Insurer: Spot
By: Dee Terry
I find owning a dog a tremendous expense and having insurance has helped in that regard. Thank you for your assistance.
I find owning a dog a tremendous expense
Insurer: Spot
By: Sandra Potts
Reliable and easy
Super easy to file a claim—it takes under a minute. And so far (4.5 years) they have always reimbursed me for everything I expected them to!
Insurer: Pets Best
By: Caitlin M.
I’ve had nothing but a good experience…
I’ve had nothing but a good experience with Pets Best. My dog recently went into Bloat and needed immediate hospitalization and surgery. The estimate was $9-14k and I was able to make the decision instantly knowing they had my (and his) back. The claim paid out as expected and my boy is home with us. I absolutely recommend to everyone.
Insurer: Pets Best
By: Craig Blum
easy to submit claims
easy to submit claims
Insurer: Embrace
By: Samish Beach House
Be prepared for lonnnnggggg delayyyyysss
For starters, I've been with PB now for over 3 years, this is a systemic problem! I recently submitted a claim for my dogs ongoing internal inflammation treatment. While Pets Best's policy coverage is straightforward and the premiums are reasonable, the claim processing time is a major problem. It takes an average of 2-3 weeks (or up to 2 months in some cases) for reimbursement, even when all documentation clearly outlines that the claims stem from one condition. My friends with other providers like Healthy Paws get paid out in as little as 24=48 hours after approval, or Lemonade in 24-48 hours—that's the kind of efficiency Pets Best needs to adopt to stay competitive. Overall, 2 stars; great potential, but the slow turnaround is unacceptable for pet parents dealing with urgent health issues
Insurer: Pets Best
By: Eric W
Embrace is a scam
Embrace is a scam - they keep your "wellness" contributions if you dont' use it within the fiscal year. The wellness savings is marketing as a savings plan for your pet, but they don't give customers any warning about using the funds timely. They claimed they give customers verbal notice only of it. They not have over $200 of my money that is just for their own pockets. Cancelled my insurance with them
Insurer: Embrace
By: Bharati Narumanchi
Handling a Claim by Embrace.
Embrace handled my recent claim within 72 hours which is extremely fast compare to other insurance companies. Thank you
Insurer: Embrace
By: Paul S