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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Spot reimbursement
Spot Insurance paid the reimbursement as promised in 7-10 days. It was very easy to submit the online claim.
Insurer: Spot
By: Tammy Maida
Nationwide shouldn’t be taking payment…
Nationwide shouldn’t be taking payment for insurance if I don’t have insurance for my pet for 3 business days. It wasn’t transparently communicated that I have to wait for approval before I have insurance for my pet.
Insurer: Nationwide
By: Samantha
complete scam when you file a claim. The sure don't allow my review on thier website
Do not use this company if you do not live in the USA, and even then, I would not recommend them as they are a scam. They promise to pay for things and then call everything pre-existing. I have a 3-year-old cat with a tooth problem. Being as she was not a kitten when I started with them, they say it's pre-existing with 0 evidence of that. The problem is that they do not have a legal team that responds, so your options to sue are very limited if you do not live in the USA. Just avoid them and don't fall into their trap as I did!
Insurer: Trupanion Canada
By: Marty Parker
Fast payout on my claim!
Fast payout on my claim!
Insurer: Spot
By: Tammy Davis
Seamless Experience!
This is my first time ever having pet insurance so I wasn't sure what to expect here, but my experience was nothing short of the best! I submitted a wellness claim for my pet on 11/14 and it was processed within 2 business days on 11/18. Compensation was given on 11/24, 4 business days after the claim was completed. PetsBest was diligent when informing me about the process from start to finish. I couldn't be more pleased. Thank you for the seamless experience!
Insurer: Pets Best
By: TAMARA
Trupanion has been amazing to work with…
Trupanion has been amazing to work with over the years. Any time I have an issue their 24/7 support has been quick to address the problem and I’ve never left unhappy. I also love that my vet can bill them directly. If I had to knock something, I would say it is that when we signed up we were sold on the fact that the price doesn’t increase as your pet gets older but the policy has increased a number of times over the years. We’ve had policies on both of our dogs since they were 8 weeks old (there 6 and 5 years now). They’ve never said it’s because of their age so their claim is true, but it’s still been increasing. It’s understandable as the costs of goods and service increase. I’d still (and do) recommend Trupanion to anyone who has a pet that they care for.
Insurer: Trupanion
By: Akshaya
From the very 1st claim we submitted
From the very 1st claim we submitted, they have responded usually within 24 hours. We had a major surgery claim that took a couple weeks, but that is totally understandable. The website is also very easy to navigate. We are completely happy with Trupanion and would definitely recommend them to anyone that would ask!
Insurer: Trupanion
By: Susan
They are so easy to work with. Excellent!!
They are so easy to work with! The claim process is probably the easiest I have ever had to do! I recommend them to everyone I know! Defiantly worth every penny!! Customer service department is very knowledgeable and has the answers you need! Thank you!
Insurer: Trupanion
By: Kimberly
Easy to navigate & use.
Easy to navigate & use.
Insurer: MetLife
By: Angela Steiner-Hernandez