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Pet parents across the U.S. and Canada have left over 224,914 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Terrible reimbursement turn around
I am not pleased With the turn around time on being reimbursed. They are very diligent about taking my 170.00 a month but when it came to paying my claim on the wellness one I was told 12-15 days and on the illness I was told 25 days. But on the day that it was time for my 15 days to be up I received a letter stating that now it would be up to 18 days for wellness and 35 for illness becouse they are just so busy this is very unacceptable. When I called the only thing they could say was they are sorry. This doesn’t help us pay the bill.
Insurer: Pets Best
By: Christy Hall
Awesome, Easy, Affordable, Quick
Really great site, easy to use, quick service! I had all my insurance documents available within 15 minutes!
Insurer: Sonnet
By: Adam
Pets Best Health Insurance is very…
Pets Best Health Insurance is very responsive to all the claims that I have filed. They confirm the claim, and keep me posted on the status. I appreciate the great customer service!
Insurer: Pets Best
By: JulieO
I’m pleased with them after rocky beginning
I have had this ins now for 10 mos with numerous claims. The ver first one was a nightmare and took 6 week to get reimbursed.Since then, no issues at all. Direct deposit to ck acct in about a week. It also depends how fast and competent your vet is gerri g the exam report to them. I was thinking of switching but their fees are comparable for what you get. Did I mention this is a Cesar Milan spokesperson ins?😊
Insurer: Spot
By: Desert Star
I really love trupanion this company…
I really love trupanion this company gave me extra years with my beloved companion.An expensive surgery I could never had paid for and all the meds that he has needed.My companion needed alot of therapy and Trupanion was there for us.Thank you Trupanion your the best!!
Insurer: Trupanion Canada
By: Joan Richmond
I juat sign up for spot insurance
I juat sign up for spot insurance. It was easy, took me less than 5 minutes, seem promising. The only problem is that I have been trying to access the Spot app and it just loads and tells me "error prossessing my request to check my network" but it ain't the wifi. What's going on. I don't want to have issues before It even starts. If yall can't get an app to work how can I trust you with my babies?
Insurer: Spot
By: Melissa Samora
Amazing!!
You guys are incredible! Ease of submitting the claim and how fast you paid! Thank you so much!!!
Insurer: Trupanion
By: Amanda
very quick nand easy process to put in a claim
very quick nand easy process to put in a claim
Insurer: Trupanion
By: Nicole