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response is fast and specialists are…
response is fast and specialists are kind! Everything is good till now
Insurer: ManyPets
By: customer
It’s easy to navigate the app
It’s easy to navigate the app. I don’t know what to say about the claims process yet I hope that it goes through quick so I can continue to have a positive experience
Insurer: Spot
By: Ko
We have purchased Healthy Paws pet insurance for our last 2 dogs
We have purchased Healthy Paws pet insurance for our last two dogs. It is comforting to know that we can take our dog to the vet and the visit isn't going to break the bank. Filing a claim is easy and we have always gotten a claim check within a week. We highly recommend Healthy Paws
Insurer: Healthy Paws
By: John Pepper
Useless Pet Insurance
Signed up after hesitation about pet insurance due to everything being considered a pre-existing condition. Didn’t receive anything in the mail until a month later as inaccurately described by sales. The coverage I signed for says it starts mid month the previous month which is completely inaccurate. I also recently submitted my first four claims. Naturally they accepted my own money towards the deductible but when it comes to ASPCA insurance covering anything my intuition was correct in that everything is going to be considered a pre-existing condition. For example, my pet received an antibiotic injection and they stated this was injection was not reimbursable because it was for a pre-existing condition. When I questioned why the injection portion of the claim was not reimbursable they stated it was due to a pre-existing condition. They stated it was due to my pet having tartar which could lead to gingivitis even though gingivitis wasn’t listed in my pet’s record. An antibiotic injection is not given for tartar! Pet insurance in general is a total waste of money, you’re paying money every month to have useless insurance and for ASPCA insurance to deny this claim is ridiculous, especially since there was nothing in the medical record leading to a pre-existing condition. Love how the employees try to put a positive spin on the insurance though. ASPCA insurance and any other pet insurance will always try to find loop holes and grey areas to keep your money. Not a good investment in my opinion.
Insurer: ASPCA
By: Jade Fairclough
Won’t pay to have teeth pulled that were hurting dog.
The worst paying pet insurance. Deny, deny, deny. Won’t pay to have teeth pulled that were causing pain because I didn’t have them cleaned under anesthesia 18 months before. I won’t have teeth cleaned under anesthesia unless it is hurting my dog since my daughters dog died under anesthesia while getting his teeth cleaned.
Insurer: Pets Best
By: Mary Woodward-Thomas
No hassel pet insurance
Our standard poodle is almost 5 years old and we purchased pet insurance with Healthy Paws the she was 7 months old. Whenever she has had an issue I just take a picture of the vets statement and send it in. Their response time is fast and the settlement is quickly received. I'm relieved that I can take care of my baby and not worry about spending a fortune to do it. We love Healthy Paws.
Insurer: Healthy Paws
By: Lisa
6 Star Customer Service!!
I got my first Trupanion policy back in January when I picked up my Dog Paisley! Recently we went to the vet for her 16 week check up. She being a Labrador retriever and having"massive floppy ears" fell victim to a very mild ear infection. This resulted in me putting in our first claim with Trupanion for the mediations and ear cleaning solution. The process was ridiculously easy (seriously, I did NOTHING) the vet clinic submitted the claim directly to Trupanion and then handed me a receipt (easy peasy). But this isn't where it ends. Less than 24 hours later a Trupanion representative (Tiffany T) called me and was asking how Paisley was doing, how she was feeling and how she was reacting to the medication. Though this is such a small gesture, this truly meant the world to both Paisley and I. She furthered explained more of the "policy stuff" but made sure that I understood that the deductible is a one time payment for chronic conditions. The fact that Trupanion has their representatives calling their policy holders to ensure that their pets are feeling and doing ok honestly shows that they value their members. We will be a FOREVER customer and any future animals that we bring into our family will be a Trupanion member too!
Insurer: Trupanion Canada
By: Zachary Doucette
It was very easy to get a quote and to…
It was very easy to get a quote and to set up a policy.
Insurer: Prudent Pet
By: Tabitha Stephens