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Pet parents across the U.S. and Canada have left over 225,290 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Thank you for saving my puppy
I got a puppy 4 months ago a Shitzhu girl named Nova and had no idea I was going to be in a bad situation with her heath. She was beautiful and active like a puppy normally would be however about 3 weeks ago she was lethargic, not eating,or drinking. I took her to the hospital and they gave her an I.V to hydrate and a med with a few other tests and ruled out parvo and other things and thought could be a shunt liver condition. I took her home and the next day still not seeing improvement had blood tested came back more likely that diagnosis. I ended up back that night stayed over and the next morning went to Tufts university to see a specialist. The ultrasound confirmed shunt liver surgery was needed. I took her home with meds which helped get her back to being an active puppy and scheduled surgery after a week holding steady. The ring they used seems to be working been 2 weeks since the surgery and she'll be checked soon to confirm that she will be fine going forward. I want to thank Trupanion for saving my puppy. The People I dealt with through the process where caring,professional, and thoughtful and all bills where handled as promised. Thank you so much, Gino V. Nuzzolilo
Insurer: Trupanion
By: Gino
Fast efficient and easy to understand claim payment
Fast efficient and easy to understand claim payment
Insurer: Trupanion
By: Idalyn
Explained the options looked at my policy and made suggestions.
Explained the options, looked at my policy, and made suggestions..very helpful
Insurer: Trupanion
By: Cathya
Trupanion's a life saver in time of need
Everything went as expected.
Insurer: Trupanion
By: Richard
Easy sign up
Easy and straightforward
Insurer: Trupanion
By: Susan
Puppy Love
Just being honest have never delt with this company before
Insurer: Trupanion
By: Robert
Timely and good communication
It was timely and the communication was good.
Insurer: Trupanion
By: Marsha
Financial ease of mind
I have a cat who's currently going through some rough times and Trupanion's coverage has been a great assistance to me financially, which is helping me mentally with an overall stressful situation.
Insurer: Trupanion
By: CHRISTINA
Helpful for the big expenses
I would have to crunch the numbers to see if there is an actual cost benefit to having this service. It is very helpful for us, as we have used it multiple times for our dog. However, due to the monthly payments and high deductible (in order to afford the monthly payments), I can't truly say if there is a benefit overall or if I spend as much as I end up having covered. Since my dog currently has an injury that is not healing "as expected" and it is taking much longer than "expected" and may result in specialized care...it could be very cost effective. That said, since exams and visits aren't covered (and specialists cost hundreds just to walk in the door), my cost will remain very high. So, I am happy with my service and I don't plan on cancelling, but friends that ask about insurance ask about all the things that I already listed. So, my answer is a "7".
Insurer: Trupanion
By: Michelle