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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I submitted a bill for two visits for…
I submitted a bill for two visits for possible tumors, both were removed at the same time and both were cancer. I submitted both invoices and was promptly paid minus my deductible the correct percentage. I did not have to haggle for incidentals not covered. Thank you!!
Insurer: Fetch
By: Customer Linda Smalley
recently submitted a number of claims.
recently submitted a number of claims. two $750 claims were initially rejected. i dont really follow-up/review the work of people i work with but after having to follow-up with you on this i am no longer confident i can trust your decisions and process and would not recommend anyone i cant trust to a friend or family member.
Insurer: Trupanion
By: Jesus
Last claim for Bonnie
Representative was very helpful with my claim and expressed their sorrow at our loss.
Insurer: Trupanion
By: Debra
Great experience overall.
The gentleman who helped me was extremely knowledgeable, kind, and answered my questions.
Insurer: Trupanion
By: Adrienne
They have given me good service for years
They have given me good service for years
Insurer: Trupanion
By: Carleen
Truly an amazing company your staff is always highly competent AND compassionate.
Truly an amazing company your staff is always highly competent AND compassionate.
Insurer: Trupanion
By: Amy
Very informative: took time to explain the policy & answer questions I had.
Very informative: took time to explain the policy & answer questions I had.
Insurer: Trupanion
By: Pamela
Very professional
Very professional
Insurer: Trupanion
By: Carl
Very satisfied so far.
Very satisfied so far.
Insurer: Trupanion
By: Henry
Wording of contract is confusing and vague.
Wording of contract is confusing and vague. First year discounted and in addition the first month payment is amortized over last 11 months so sounds like there is an automatic increase for year two on. No problem with phone staff just the policy
Insurer: Trupanion
By: John