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Quick Reimbursement
We are very happy with how quickly we are reimbursed when we file a claim. We had different insurance before Healthy Paws and they would drag their feet for weeks requiring us to contact them several times before resolving.
Insurer: Healthy Paws
By: Amy B.
4 years of ASCPA, looking to switch.
I've had this insurance for 4 years but want to switch. It's gone downhill the last several months. They do not keep your records and I have to resubmit every time for both pets even though Ruby was not born yet. They also do not caluclate tax within the claims anymore, and I no longer get 90% reimbursement even though it's in my plan. If they take 30 days to get through the claims, it may go toward the new deductible. They also don't process them in order. My vet's office has also complained how much they reach out now. I have called multiple times to get this fixed with ASPCA but they do not care and had nothing to say when I said it didn't even include the full billing cost anymore.
Insurer: ASPCA
By: Ashley D
ASPCA best investment
My dog got really sick, but I knew that with my insurance I would be able to get whatever treatment or testing needed for her to be healthy again. This pet insurance and the vet saved her life, I will forever be so grateful I decided to go with ASPCA. The claim process was easy and I already received my reimbursement! Thank you so much to ASPCA!!
Insurer: ASPCA
By: Miriam
Easy to use app/website for easy filing of claim
Simple upload process for submitting a claim. Was kept updated on the process and claim filing was completed in the initial timeframe given to me.
Insurer: Fetch
By: Randy V.
Terrible insurance
Terrible insurance. They will claim all issues as pre-existing and will not cover. If you set it up, you cannot get out. They also automatically renew. Never never buy it!!! One thing they are very good at is communication! They do send a lot of detailed emails and say nice things and provide long feedback to customers on Trustpilot!
Insurer: ManyPets
By: Cynthia
Claim was excepted and handled in one…
Claim was excepted and handled in one weeks time amazing.
Insurer: Pets Best
By: Zaire Parmely
Consistently there for us when we need it
We've been Healthy Paws customers for over five years. When we were first looking for pet insurance we found Healthy Paws to have the best/most consitent reviews. That information proved to be true as over the years we've submitted several claims: from dental cleanings, to emergency vet visits, to most recently an expensive to treat autoimmune condition our pup was diagnosed with. As our dog gets older, proper vet care becomes increasingly important, frequent, and therefore expensive. We have full confidence that we can take great care of our baby because we have Healthy Paws. Filling claims is always super easy and convinient through their mobile app. I have found that over the years it's best if you can submit doctor's notes along with the invoice to reduce any back and forth and claim's time to completion.
Insurer: Healthy Paws
By: Ana
Ease the pain of an otherwise costly experience
With the exception of having to resubmit documentation multiple times after the sudden death of my puppy (only 15 weeks old) from thrombocytopenia and lympathic leukemia, I was satisfied with the insurance reimbursement. While this was a tragic and traumatic situation for me, it was comforting to have FETCH Pet Insurance to ease the pain of an otherwise costly experience.
Insurer: Fetch
By: Kathleen
Quick payment within two weeks
Quick payment within two weeks! Very happy with this company.
Insurer: Fetch
By: JohnaM
Excellent Experience
The entire process was smooth and friendly.
Insurer: ASPCA
By: Geraldine