154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 23, 2025

Waste of Money

I took out an insurance policy on my dog as a young puppy. He has been healthy and never had a claim. After paying premiums for him for 5 years, and another rescue for an addition year, I finally filed a claim. My border collie was accidentally poisoned after licking a chemotherapy cream on my arm. After calling my vet, was told to contact animal poison control. There was a charge, and they advised emergency treatment because the prognosis was grim. Part of their charge was working with the ER vets for treatment. I immediately rushed him to the Emergency Vet hospital where he was evaluated and they followed a three week protocol as advised by poison control. He was given meds, daily blood work and watched for neurological symptoms. The last blood test was taken by my personal vet. We were lucky he didn’t ingest enough of the cream to kill him.. For that I’m extremely grateful, and have advised my own dermatologist to warn patients using the chemotherapy cream if they have pets. I submitted all of my dog’s medical records and bills for his total treatment to Healthy Paws. After submitting my claim, they didn’t even approve enough of the costs to even cover my deductible. I cancelled my policy on both dogs citing rising costs of premiums and dissatisfaction with the lack of reimbursement on veterinary services.

Useful
September 23, 2025

Satisfied

I recommend Pets Best to everyone and I am happy to report the claim process is very smooth and I will continue to recommend

Insurer: Pets Best

By: AMY

Useful
September 23, 2025

Bad business practices

We received a notice that our 24hour Pet Watch was transferred to Hartville - they downgraded our coverage and tripled our monthly premium for the two cats from $137 to $392. There is no account information, no way to see details. We received no notice prior to this email. We can’t even cancel the insurance. That this is legal in the US speaks leagues to why everyone is so pissed off. Businesses are run poorly and they cover their lack of management ability by treating their customers poorly, overcharging while failing to provide value and engaging in other unscrupulous behavior.

Insurer: Hartville

Veterinarian: Belle Haven Animal Medical Centre

By: Melanie

Useful
September 23, 2025

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Insurer: Trupanion

Veterinarian: Leonarddweni

By: LeonarddweniSN

Useful
Verified September 23, 2025

Worth it to have the little guy covered

I like that there are yearly reimbursements for wellness appointments, vaccines, dental cleanings, etc. Payouts are quick and I'm glad we have our little guy covered.

Insurer: Spot

By: Hannah Allen

September 23, 2025

They say a test of insurer is when you…

They say a test of insurer is when you make a claim. Fetch hace got an absolutely horrible claims experience. Chasing information and documents that you’ve already sent them and asking you to repeat info over and over again. When they finally got to the claim, the cover was so poor (even though it’s expeinsive) that they said I had nothing due back to me. What actually is the point of their insurance. Paying for nothing is a complete fraud. Don’t touch them.

Insurer: Fetch

By: Christopher

September 23, 2025

My agent or customer service rep

My agent or customer service rep. Not only was she knowledgeable but she was super friendly.

Insurer: Embrace

By: Jess Martin

Verified September 23, 2025

I highly recommend them

I highly recommend them. If you run into a problem, just ask to speak to a supervisor. Only had to do that once, it was resolved quickly. All other claims paid very promptly.

Insurer: Spot

By: Joyce Carter

September 23, 2025

Very Helpful

Josh was knowledgeable, helpful, knew his product, and answered all my question with the utmost patience.

Insurer: Fetch Canada

By: Cindy Brandes

Verified September 23, 2025

Filing claims is made easy and turn…

Filing claims is made easy and turn around time for repayment of claims if super fast.

Insurer: Trupanion

By: Tracy

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