154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

May 15, 2023

Awful

I've paying fetch for two years nothing happened until I made a 500 ish small claim then my monthly payment went up immediately. Better part is that they don't even notify me with any email. Which means they will charge you whatever they want. Then I want to cancel got listening their music for at least half hour in the morning working time.

Insurer: Fetch

By: TINK

Useful
Verified May 15, 2023

The ease of submitting a claim

The ease of submitting a claim, the company's response time and the personal/professional followup after the claim has been processed and completed

Insurer: Healthy Paws

By: Karen Genauer

Verified May 15, 2023

I could not give a review because it…

I could not give a review because it just started.

Insurer: Pumpkin

By: customer

May 15, 2023

Healthy Paws Company Rating

Every time I have submitted a claim into the company, and mind you this year was not a great year for my pup, they have paid in a super timely manner as long as they have the required information. I highly recommend Healthy Paws if you are going to take out insurance on your pet. Separately, they send follow up email to see hw your pet is doing. super nice, professional and very easy to work with! Thank you!!

Insurer: Healthy Paws

By: Karen

Useful
May 15, 2023

Great customer service!

Great customer service!

Insurer: Trupanion

By: Tanya Miller

May 15, 2023

Claims are taking longer than necessary !

My puppy is only 3 months old and receiving her Preventive Vaccines needed to keep her healthy. My first claim was easy, no problems. Reimbursement maybe took 3 weeks, no problem. The second set of vaccination claim I sent in was on April 25, 2023. I received an email May 10,2023 @ 9:29am stating claims are taking longer than usual. I am a new client and researched this pet insurance as best I could. My puppy is going to be tiny, the most she will weigh full grown is probably 10-15 lbs. She is very tiny and each time she receives her vaccinations, she has reactions for that day and I have to call the vet to find out what I need to do for her pain. She had her 3rd round of vaccinations and tried to submit a claim! Lord and behold it took an act of congress to fill in and upload documentation, after filling out information and tried to submit claim it would not submit the claim. What's the problem? They are going to receive a bank draft each month for my Furbabies Insurance. Would you like for me to make it non user friendly to receive your monies!!!!!, and state sorry for the delay in processing? This is uncalled for, especially for seniors on limited income putting our Trust in your company!!!!

Insurer: ASPCA

By: Linda Powell

May 15, 2023

I can honestly say

I had a puppy that got very sick during transport to me and I was devastated. I was notified that his costs were approved by Trupanion and that lifted a huge weight of of me in an already set of circumstances, that was very upsetting for me. I can honestly say, regarding my experience, there isn’t anything that needs to be changed. The people I have spoken to from Trupanion are courteous and they actually make a difficult experience, a much easier one. It is really too bad that all types of insurance pet or otherwise, could operate or have the same compassion as I feel Trupanion genuinely does.

Insurer: Trupanion Canada

By: Denise Tryon

Verified May 15, 2023

Great service

Great service! I recommend it to all pet owners

Insurer: Embrace

By: Michele Taliaferro

Verified May 15, 2023

Very informative and courteous service given.

Very informative and courteous service given.

Insurer: Trupanion

By: Terry

Useful
Verified May 15, 2023

Whenever I call there’s always a representative available to chat.

Whenever I call, there’s always a representative available to chat. They are knowledgeable and and extreme helpful in explaining the details involved in the claim.

Insurer: Trupanion

By: Susan

Useful

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